We had a new roof put in 2 years ago by Luc's Roofing - Ben and his team had done an impeccable job! We had huge rainstorms earlier this week and noticed a few drops of water coming into our enclosed porch. I assumed there was something wrong with our roof. I emailed Luc's and Ben came by the very next day (Canada Day!). Upon inspection, the roof is completely fine but Ben did notice that our 2nd storey window (which lines up directly above our enclosed porch) was possibly letting water in through the siding. The same thing had been noted by Ben to my husband 2 years ago (I wasn't aware of this). Ben very nicely caulked around our window and siding areas that had a few cracks. He asked that we let him know if we still have water coming in. My husband climbed up on the roof with Ben and saw that roof is still in impeccable condition. We tried to pay Ben for his time but he refused. He is genuinely a nice person and incredibly professional! It is sooooo refreshing to meet someone like that who obviously takes pride in his work and company's reputation. Big thank you to Ben and Luc'so Roofing!!
- Company Response
Hi Nicole, we're so happy that you had such a positive experience with Ben! He's definitely one of our biggest assets!