Luc's Roofing Ltd

Roofing
Toronto ON M9N 1N3
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HomeStars  >  Roofing in Old Toronto  >  Luc's Roofing Ltd  >  Flat roof replacement
Julie in Toronto
Julie in Toronto
3 reviews Toronto, ON
10/10

Flat roof replacement

Overall, I'm quite satisfied with the work that Luc's team has done. The new roof looks beautiful, and they cleaned up wonderfully once they were done (our eaves troughs are even clean). Everyone was very friendly and professional. This is just nitpicking, but the only thing that would have made this perfect was if they had explained verbally, even if just a little summary, of how the roof replacement went (i.e. condition underneath the membrane, any issues or lack of issues that arose, etc), or if they explained what they planned on doing beforehand without us having to prompt them. When Luc first came, he provided me with a quote (which was nicely laid out), but didn't go into any explanation. Once the roofing was done, I received an email from Luc with the invoice, but again, no explanation of how the work went. Some times we don't know the right questions to ask, so it's nice to get some kind of explanation, even if we don't understand it all. But other than that, I would definitely work with them again and recommend to friends and neighbours!

Approximate cost of services:
$7,315.00
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Company Response

Dear Julie,
I'm glad you love the work, and I appreciate all your recommendations
Thanks,
Luc

Previous versions of this review:

Julie in Toronto
Julie in Toronto
3 reviews Toronto, ON
9/10

Flat roof replacement

Overall, I'm quite satisfied with the work that Luc's team has done. The new roof looks beautiful, and they cleaned up wonderfully once they were done (our eaves troughs are even clean). Everyone was very friendly and professional. This is just nitpicking, but the only thing that would have made this perfect was if they had explained verbally, even if just a little summary, of how the roof replacement went (i.e. condition underneath the membrane, any issues or lack of issues that arose, etc), or if they explained what they planned on doing beforehand without us having to prompt them. When Luc first came, he provided me with a quote (which was nicely laid out), but didn't go into any explanation. Once the roofing was done, I received an email from Luc with the invoice, but again, no explanation of how the work went. Some times we don't know the right questions to ask, so it's nice to get some kind of explanation, even if we don't understand it all. But other than that, I would definitely work with them again and recommend to friends and neighbours!

Approximate cost of services:
$7,315.00