Miracle Movers

Moving & Storage
Toronto ON M5A
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Miracle Movers

Average customer rating:
9.3 10 (968 reviews)

Sort by

Paul Jackson from Old Toronto
Paul Jackson from Old Toronto
1 review Old Toronto, ON
10/10

moving to storage

Miracle Movers were really good. They were efficient - calling me to tell me that they were on their way and they arrived when scheduled. The two movers were friendly, polite, and very efficient. It all took less than two hours and it was as pleasant an experience as moving can be.

Approximate cost of services:
$240.00
Was this review helpful?
Company Response

You have been a great customer, Paul. It has been a great pleasure working with you.
All the best!
Diana Miller

Becci from Calgary
Becci from Calgary
2 reviews Calgary, AB
0/10

Moving services

I hired them to JUST move my contents out of storage PODS and into my house. They showed up with no moving equipment (moving blankets, etc.) and I had brand new carpet in my home. So, instead they removed their shoes each and every time they entered the home. It took them SO LONG to do it this way, which matters when you are paying by the hour. After contacting Ron (in Calgary), he just said "sorry, they didn't have the moving equipment because they didn't have a truck". SO, I am just supposed to pay the same rate, but accept less service?? POOR CUSTOMER SERVICE, WOULD NEVER USE AGAIN!! CHEAPER RATES, BUT YOU GET WHAT YOU PAY FOR!!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

We were contacted by this customer on May 2nd with an inquiry on a price quote. Miracle Movers have quoted for a 2-man crew with "no truck". Our booking confirmation email too specified that the quote does not include a truck as it was not required for this specific moving assignment. Contrary to what this customer stated, the company charges different rates (i.e. higher rates) for moving jobs with a truck.
The company provides either floor runners or shoe covers upon request with a notice in advance, since the quantity of this materials is somewhat limited. Miracle Movers always suites customers needs and meets customers expectations as long as complete and accurate information is relayed by the customer upon booking.
Concerning the "SO LONG to do it" claim, it took 2 professional, physically fit movers 2.5 hours only to move a POD worth of a 3 bdr house. Regardless of how often they had to remove their shoes, they were efficient.
We are already using this instance as a learning opportunity and will ensure all necessary information and details on one's move is received prior to the actual move in order to fully meet our customer's expectations.
Diana Miller at Miracle Movers

lucia from Old Toronto
lucia from Old Toronto
1 review Old Toronto, ON
10/10

Moving

I used Miracle Movers recently, and was beyond thrilled with their service. Their phone customer service was always available when I needed them, and prompt with updating me via e-mail. The gentlemen who preformed the actual move were very efficient and punctual; all in all they did the job in about an hour with a positive attitude. Great job--will definitely use them again.

Approximate cost of services:
$300.00
Was this review helpful?
Cris from Toronto
Cris from Toronto
14 reviews Old Toronto, ON
10/10

House Move

I used Miracle Movers to move my home contents within Toronto. From the very first interaction with the team in the office to the two gentlemen who completed the actual move for me today my experience was exceptional. The team respond really quickly to any email enquiries I had, the pricing was extremely reasonable and they were on time and very fast on the day of the move. I highly recommend them, they were very cautious with all my furniture and took the time to ensure they placed the furniture in the correct places for me at the new house. Excellent value and I will definitely be recommending them to anyone else I know who needs move support.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Cris, we thank you for your thoughtful review of the work we did for you lately. Our workers' promptness and attention to details have always rewarded us with great customer satisfaction. The interaction with you has been a pleasure too from the very beginning.
Good luck in all your endeavors, Cris!
Diana Miller at Miracle Movers

Diane  from Oshawa
Diane from Oshawa
1 review Oshawa, ON
10/10

Moving company

I booked a move with this company for May 18. Ref # 20231. I was originally told the movers would be coming for 9 am but when they called the day before to confirm, they asked if between 8-9 would be ok. They showed up 5 minutes before 8 and the two guys, Vitoli and Andre were wonderful. They were fast and efficient and careful with my things, at the new place they had to carry all my furniture up the stairs and did it in reasonable time. They were nice and friendly and my total cost was right on with what I was quoted. This was my first move with a moving company and I would definitely recommend them!!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Diane, thank you very much for your positive review. We appreciate the business of great clients like you. We always strive for excellency in our services while your move is a genuine example of punctuality and efficiency being only few of our principles we based our services on.
All the best until we speak again!
Diana Miller at Miracle Movers

Ravi from Mississauga
Ravi from Mississauga
1 review Mississauga, ON
1/10

Moving

I recently moved from Brampton to Mississauga, I booked Miracle Movers thinking it is professional service, booking was easy, I paid $60 in advance for truck that was to arrive my place in Brampton between 2 PM-3PM, I packed all my stuff, ready for move on 1st May at 2 PM thinking that truck will arrive. No truck was in sight, called customer service, I was told that the driver keyed wrong address so went to Concord which is 30 minutes from Brampton. No truck came as I was told by customer service, will arrive in 25 minutes, called again, every time I called I was told that truck will arrive in 25 minutes. Finally truck came at 4.25 PM, CUSTOMER SERVICE EVERY TIME I CALLED TOLD ME THAT I HAVE SIGNED DISCLAMER ACCEPTING DELAY FROM MIRACLE MOVERS BY 2-3 HOURS (CAME TO ME AS SURPRISE)
The movers were efficient,I was little worried because I had booked Elevator between 2 PM -5 PM
So be very careful,Miracle Movers is not smooth as they advertise
My booking ref:19795, moved on 1st May, booked on 16th April,Reminded about move to Ron of customer service on 29th April, WHO CONFIRMED THAT ALL SET FOR MY MOVE ON 1ST

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

Dear Ravi, we value your feedback and thank you for being our customer. I do want to apologize on behalf of Miracle Movers for the delayed arrival on your moving day, as well as for inconsistent follow-ups you have received about the arrival of your crew. This unfortunate incident, though isolated, has already been brought up and used as a learning opportunity. As you yourself mentioned, all was confirmed and set to go for the next day move. Unexpected circumstances occur occasionally and it hurts us as much as yourself. Although we notify our customers both online and via email of possible delays, we always strive to be punctual. We have proved professional and punctual for over 20 customers on that day and I regret I cannot say the same in your case. In fact, both Ron and your movers relayed it has been a pleasure working with you.
Wish you all the best!
Diana Miller at Miracle Movers

Mathew from North York
Mathew from North York
1 review North York, ON
0/10

Moving of furniture.

DO NOT UNDER ANY CIRCUMSTANCE HIRE THIS COMPANY!!! I hired them to move furniture for one of my clients. They ended up dragging furniture on their new floors, banged furniture into the walls leaving dents and scratches, and on top of all of that they didn't even move everything in the house! It has taken me 4 business days to get the manager on the phone in order to get this resolved. Whenever I called they either have a "holiday" or they aren't "in" the office, yet 5 minutes later when I try calling back the person I'm looking for answers the phone. This company won't even own up to the mistake they made, and now I have a very upset client who can't even move into their home because of all the repairs that need to take place because of this company. WORST COMPANY I'VE EVER DEALT WITH.

Approximate cost of services:
$480.00
1 of 2 people found this review helpful.
Was this review helpful?
Alexey from Markham
Alexey from Markham
1 review Markham, ON
10/10

Moving 3 bdr. appartment

Luckily, my friend has told me about this company! I was moving from Mississauga to the North of Toronto. First, they have been communicating professionally form the beginning. Second, based on my list of belongings they've recommended me an optimal solution. Third, they quickly and smoothly loaded and unloaded within discussed time-frames, which is important when elevators are booked. Not to mention their friendly staff. Moreover, I didn't pay any hidden fees or extras, as heard in some "moving" stories. Wonderful experience! My advise to anyone who is moving soon, look no further! "Miracle Movers" are truly miracle movers!

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you for reviewing the work Miracle Movers did for you recently. We have been pleased to have you as our customer. An entire moving crew mentioned how enjoyable was the work with you.
Best Regards,
Diana Miller at Miracle Movers

F F from North York
F F from North York
1 review North York, ON
10/10

Move

I'd researched 4-5 moving companies and called them all. From first contact, I received professional, caring service from Dan. The move went smoothly! Igor and Vitaly were friendly, efficient and prompt. Excellent service! Strongly recommend Miracle Movers.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

We, at Miracle Movers, cannot thank you enough for your great review. In fact, the two movers both relayed that it was a pleasure working with you. Thank you for being our customer!
Best regards,
Diana Miller at Miracle Movers

Derek from Old Toronto
Derek from Old Toronto
1 review Old Toronto, ON
10/10

Moving

I found Miracle Movers through a Google search. They responded to my email promptly with an accurate estimate that matched exactly to what I had to pay on the day. The movers, Shav and Zafar, were excellent. They were on time, pleasant to deal with and handled my belongings with care, adding extra padding in places I forgot.! I couldn't have asked for a better experience from beginning to end.

Approximate cost of services:
$290.00
Was this review helpful?
Company Response

Thank you, Derek, for your fine review. All our efforts, form your first call to your completion of your relocation, are aimed at ensuring the type of experience you have described above. Thank you for being our customer!
Diana Miller

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Miracle Movers

Since 1992, Miracle Movers Toronto has provided thousands of satisfied customers with customized, comprehensive moving services across the GTA and Canada. Whether you're one person moving into a bachelor apartment or a midsize company moving 100 employees into a new office, our experienced, enthusiastic staff is ready to help you out.

In addition to providing basic transportation services, we can visit your home or office before the big day to plan the most efficient move possible, create a floor plan of your new destination so that you know precisely where your items will go, and even help pack - or provide boxes, padding and plastic wrap if you'd rather do so yourself. With satellite offices across Canada and partners around the world, we can then accommodate moves of any distancccommodate moves of any distance to any destination, including the USA.

At Miracle Movers Toronto, we pride ourselves on providing outstanding customer service: more than 80% of our customers are from referrals! Call us for free advice and quotations today!

We're social:

https://www.facebook.com/mmovers.ca
https://twitter.com/MiracleMoversCa
https://www.google.com/maps/place/Miracle+Movers

CATEGORIES
Moving & Storage
SERVICES
Residential moving services. Packing services. Local moving. Long distance moving. Cross border moving. Office relocation. Furniture packing. Packing supplies. Storage. Last minute moving. Flat rate quotes.
WEBSITE
https://www.miraclemovers.com/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
75
PAYMENT METHOD
Visa, Master Card, AMEX, Interac, cash
MEMBERSHIPS
IAM, BBB, CAM
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 hours
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.