Northstar Glass

Handyman Services
126 Sinnott Road #12 Toronto ON M1L4N2
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69%

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Reviews for Northstar Glass

Average customer rating:
9 10 (3 reviews)

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Cat from Toronto
Cat from Toronto
1 review Toronto, ON
7/10

Replace broken window

The job: Replace broken glass in a wooden door, where the glass is held in place with wood trim.

Short version: The new guy is likely to make mistakes; otherwise a good experience.

The good: Northstar Glass were quick to respond by phone, scheduled promptly (for the next day, which was fine), called back when they said they would, and arrived right on time at the start of the scheduled time.

I had a sticker on the broken window, and asked them to try to keep the piece of glass intact enough that I could try to remove it myself, later on, and they were happy to do so.

The more experienced tradesman clearly knew what he was doing, and measured and cut the glass beautifully.

The not-so-good: The younger of the two tradesmen is clearly just learning his trade, and doesn't know how much he doesn't know, yet.

Credit as due, he did a good job of quickly removing the wood strips holding the window in place, with a minimal amount of damage to the strips, and none to the door.

Fortunately, his boss caught him before he tried to use the huge and hugely inappropriate nails (~6d), to replace the trim, and told him to use the more appropriate brads (~2d) that I'd provided.

Credit as due, after I'd asked what type of putty they planned on using to set the window, so I'd know if it could be painted over, he also thought to ask if I wanted him to use the silicone-based caulk that they usually use, or to just leave it for me to caulk later, with a caulk that was better suited for paint.

Unfortunately, the younger guy didn't know or remember to check to make sure that all of the pieces of old glass had been removed, and ended up installing the new glass on top of two fragments of the old glass, so it didn't sit flat in the frame (something I only discovered that evening, when getting set up to caulk).

I've requested that Northstar Glass make sure that the younger tradesman is told about what he'd missed, and that they make sure that it doesn't happen again -- but in the interest of expediency, just removed and reset the window myself (in a bed of traditional putty).

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Rob in Toronto
Rob in Toronto
1 review Toronto, ON
10/10

Cut glass for home project

I was looking for a place to cut some glass for a home project I was working on, and I found Northstar Glass in the phone book. So I decided to give them a try and I was not disappointed. The guys at Northstar were helpful and friendly. The service was fast and I was able to get my glass the next day. Thanks.

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RR in Scarborough
RR in Scarborough
14 reviews Scarborough, ON

First Review

10/10

Cut glass for table tops

I needed some sheets of glass cut to various sizes to cover some tables. So I went to their shop with my measurements. The guys at the shop showed me a couple of different styles of glass and were helpful in selecting the right kind of glass for the table tops.

The service turnaround was fast and I had my table tops in just a day.

Overall a good experience and a good place to go if anyone needs some glass cut to order.

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