WaterWorks Plumbing And Drains, Inc.

Waterproofing
647-951-7778
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WaterWorks Plumbing And Drains, Inc.
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90%

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Reviews by rating (past 12 months)

Reviews for WaterWorks Plumbing And Drains, Inc.

Average customer rating:
9.7 10 (1969 reviews)

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Rose in the Beach
Rose in the Beach
6 reviews Toronto, ON
10/10

Water backup

Michael Yuffa, came out Monday, following a call of an odd smell coming from the laundry tub drain Friday afternoon. By Sunday evening, water showed up on the floor of the basement, in the utility room. Fortunately Michael explored inside and outside the house to open the pipe again, and all was well. He has been my plumber of choice for a couple of years now, and I feel confident of his knowledge, ability, efficiency, and courtesy.

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Company Response

Hi Rose, thank you for the great review and your continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team

Adrian
Adrian
11 reviews Toronto, ON
10/10

Faucet Installation

This is the third time we've used WaterWorks and every time we've been very happy with the workmanship and customer service. Michael showed up on time, was friendly, did a great job with the installation and cleaned up afterwards. Natasha always makes it easy to book and calls ahead when the plumber is on his way. They're not the cheapest out there, but you get what you pay for. We'll be calling them again next time we need a plumber.

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Company Response

Hi Adrian, thank you for the great review and continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

Zack Dawood
Zack Dawood
6 reviews Mississauga, ON
10/10

Washroom Toilet Seat Replacement and Shut off Valve Installation

Called WaterWorks Plumbing to install new Toilet complete set, the current toilet flush was leaking due to rusted bolts and damage. Michael Yuffa and team came in on time to provide estimate. Once i agreed with the estimate, they immediately started the work and finished in less than an hour. The job was done very clean to the perfection. Michael also explained which part is replaced and why with all the details.

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Company Response

Hi Zack, thank you for the great review. It was a pleasure working with you and glad we were able to take care of the repairs. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

Elisa from Toronto
Elisa from Toronto
28 reviews Toronto, ON
10/10

Low Water Pressure

I have used Waterworks several times now and am completely satisfied with them. Especially, with their ability to accurately assess the cause of any issue that may arise. Recently, one of my tenants complained of low water pressure in the shower. Michael tried the least expensive approach first and figured it was the single control faucet valve. The part was a special order so he had to come back. The part took a couple of weeks to come in, but Natasha made sure to call and keep me updated as to what was going on.( so I could keep my tenants updated as well) He replaced the part quickly and even fixed a towel bar in the bathroom that had come loose, with ease. Natasha, as always, followed up to make sure everything went well. Michael is a master plumber and I trust him completely. I know that I can count on him to give me an honest and reasonable price, every, time. I highly recommend Waterworks for any plumbing issues. They're the best!

1 of 1 people found this review helpful.
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Company Response

Hi Elisa, thank you for the wonderful review and your continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael, Natasha and The Waterworks Team.

Natalia
Natalia
6 reviews Toronto, ON
6/10

Solid service but expensive

I had used Waterworks a few times and their service was prompt and efficient. However, the last 2 quotes I received seemed overly high. In particular, they were quoting $1400 for a new shower system so I ended up getting multiple quotes and found another plumber who would do it for half the price. That being said, plumbing work is expensive and reliable service is hard to find. As a result, despite the prices, you can be assured that Waterworks service is responsive and reliable.

Review has 1 previous version
1 of 1 people found this review helpful.
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Company Response

Dear Natalia, thank you for your review. Our prices are much in line with the better quality service providers and as far as the independents are cheaper, their responsiveness and warranty are not always as fort coming. We are always here to help you should you need us.
Thank you!
Michael Yuffa, Natasha and The Waterworks Team.
416-489-0000.
info@WaterWorksCanada.com

davidkurz
davidkurz
2 reviews Vaughan, ON
10/10

Block drain cleaned

  WaterWorks Plumbing And Drains, Inc.
647-360-6200
1212 The Queensway Ave
Toronto
ON
M8Z 1R8
CANADA

Mike and Waterworks is the best plumber that I've ever used and he's the only one I would ever use and recommend. I really appreciate his service. David kurz

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Company Response

Hi David, thank you for the great review and recommendation. Glad to hear we will be the only plumber you would use. We look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

David in Scarborough
David in Scarborough
1 review Toronto, ON
10/10

Small plumbing job completed satisfactorily

I've placed a service request by 12:00am, in the morning someone called me by 7:00am, by 9:00am I called back, and appointment was set. On date and time of appointment, the plumber name Marc showed up on time, went through the investigation, sat down with me with a quote and detailed explanation. When I agreed with the works, it was completed in 3 hours, nice and clean. Marc was handling the job and interacting with the customer in a very professional manner. Support from customer help desk (Natasa) was also great. Overall, I'm satisfied with this company services, and would highly recommend it to all future customers. David.

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Company Response

Hi David, thank you for the great review. It was a pleasure working with you. I will look into why you didn't receive the email with the picture. We are a phone call away should you need us. Thank you from Marc and The Waterworks Team.

pperram
pperram
1 review Toronto, ON
10/10

EXCELLENT AND ABSOLUTELY THE BEST SERVICE

The service was efficient, speedy, friendly, everything went better than expected, THANK YOU! We will most definately call again!

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Company Response

Hi Pperram thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us.
Thank you for Michael and The Waterworks Team

Private User
Private User
Private User reviews Toronto, ON
10/10

leaking shower

WaterWorks is quick to the job, straighforward in explanations, and efficient in work product. We had an urgent shower leakage through the ceiling below. Michael got there quickly, and worked to figure out the problem (which wasn't obvious). After deciding on the solution, he arranged for a major re-construction within a few days, and was on the spot as promised. But before starting up the work, he did another careful check, and discovered that the issue wasn't what he had first thought. He re-worked the estimate, did the necessary repairs right away, and saved us several thousand dollars in the process. WaterWorks uses a pricing template shared with large parts of the industry, so there is nothing idiosyncratic about costs. We were quite satisfied.

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Company Response

Hi Private user, thank you for the great review. It was a pleasure working with you and glad we were able to get the repairs done for you. We are a phone call away should you need us. Thank you from Michael and the Waterworks Team

ChuckBautista
ChuckBautista
1 review Toronto, ON
10/10

Toilet leak repair

Michael of WaterWorks came thru. He arrived on schedule and immediately began with the repair process. After a quick assessment of the problem, he showed us the problem and the solution. He was ready with the tools required and the replacement part. Problem solved.

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Company Response

Hi Chuck, thank you for the great review. It was a pleasure working with you and glad we were able to repair the toilet for you. We are a phone call away should you need us in the future. Thank you from Michael and The Waterworks Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about WaterWorks Plumbing And Drains, Inc.

WaterWorks Plumbing and Drains, Inc.
A plumbing company is only as good as its reputation, which is why we stake everything on ours. We’re not typical, and we don’t just throw words around to impress you. When we say expertise, affordability and satisfaction, we mean it. Ever heard of a 101% satisfaction guarantee? That’s what we offer. So what’s the extra one percent? It’s everything that makes us unique. We aren’t just plumbers. We are home comfort specialists, dedicated to solving the problems that cause you constant headaches. We have over 19 years of committed service to the Greater Toronto area and know what it takes get the job done right in the most cost effective way possible. We live in your neighborhood and understand your needs. Being family-owned and operated keeps us grounded and accountable. To earn your trust, we fix the problem the first time – always leaving your home better, cleaner and safer than it was before.We take a high-quality, no pressure approach to all of our jobs, including:
• Solving High Water Bills
• Low water pressure
• Household Leaks
• Water line repair
• Basement Waterproofing &Water Management
• Appliance Installation, Plumbing Fixtures Repair & Installation
• Sewage & Sump Pumps
• Drain Cleaning & Repairs If Needed
• Back Up Electric Generators
• Water Quality & Filtration
• Water Conservation
Plumbing Drain Rooter Problems
Blocked or clogged drains
dripping faucets
leaky faucets & pipes
hot water tank problems,Tankless Water heaters NORITZ,NAVIEN, TAKAGI RINNAI etc
Home Pre-Purchase Inspections
new faucets, sinks, toilets, tubs
blocked toilets
drain odors
frozen pipes, pipe thawing
water purifiers/filtration
toilet problems
remodeling & renovations
under cabinet leaks
toilets that keep running
sewer problems
laundry room sinks & drains
drain & sewage rootering
radiator repairs
flood damage
flood prevention

The WaterWorks Plumbing and Drains Inc.

CATEGORIES
Waterproofing, Drainage Contractors, Plumbing, Drain Services, and Fire & Water Damage Restoration
PRODUCTS
Best Quality Products Personally Selected
SERVICES
We provide best solutions for: Plumbing Drain Rooter Problems Blocked or clogged drains dripping faucets leaky faucets & pipes hot water tank problems,Tankless Water heaters NORITZ,NAVIEN, TAKAGI RINNAI etc Home Pre-Purchase Inspections new faucets, sinks, toilets, tubs blocked toilets drain odors frozen pipes, pipe thawing water purifiers/filtration toilet problems remodeling & renovations under cabinet leaks toilets that keep running sewer problems laundry room sinks & drains drain & sewage rootering radiator repairs flood damage flood prevention ... The List Is Almost Endless!
BRANDS
We repair and install all major brands of faucets,toilets,fixtures and water filtration systems.
WEBSITE
http://www.WaterWorksCanada.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
3
RETURN POLICY
You're happy or you don't pay!
PAYMENT METHOD
Visa MasterCard American Express Cash "Email Money Transfer" PayPal ,Financing OAC
LICENSES
Metro Master Plumbing License P15791(Since1985)
MEMBERSHIPS
Bryan Baeumler Approved. BBB A+ Accredited
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB, Insured, Certified Masters Plumbers License #P-15791 (Since 1985)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Tiny And Large
BONDED
Yes
PROJECT RATE
$39.00 Up-Front Catalogued Pricing. No Bait/No Switch
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days To LifeTime
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