DrainCom

Drain Services
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92%

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Reviews by rating (past 12 months)

Reviews for DrainCom

Average customer rating:
9.9 10 (805 reviews)

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Maury in Toronto
Maury in Toronto
1 review Toronto, ON
10/10

Bathroom Job

I was immediately impressed by Valentin when he arrived exactly when he said he would. I know that isn't particularly high standard but it isn't unfortunately all that common. He was up front with me about the cost and work he was going to do fixing my bathtub drain and made sure to answer all of my questions I might have had. I 'd definitely recommend Draincom to anyone I know that needs a plumbing.

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Company Response

Dear Maury!
Thank You for the compliments. We will definitely pass them to Val . They are much appreciated by me, my team, and I'm sure many fellow homeowners. This is one of many examples of the great value that we try to deliver to each and every homeowner.
Thank You very much.

Serge
DrainCom Inc

Irina in Scarborough
Irina in Scarborough
1 review Toronto, ON
10/10

Service

I got amazing and fast service from Draincom. The roots from the tree grew through the main drain and blocked the water flow. I got an emergency situation in my basement. I foud that problem after coming from work around 7 pm. I called to Draincom and half an hour later Valentin indentified the problem using the camera and got rid of the roots. He did professional and clean job for a very good price. I am definitely recommending this company.

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Company Response

Thank you Irina so much for the wonderful review! It is rewarding to know that our customers are satified with our service, prices and work. We do look forward to hearing from you should you require any plumbing or drain assistance again in the future.
Thanks for choosing DrainCom Inc!

Khatija in Toronto
Khatija in Toronto
1 review Toronto, ON
10/10

Great Service and Quick Response

I reached out to multiple people on Home Stars and heard back from only a few people. We scheduled an in-home assessment. Valentin suggested that we buy a new replacement valve because when we explained the issue, he said it must be the faucet/valve.

He kept us updated prior to his arrival and his service was friendly and prompt. He was very helpful and quickly finished the task! Highly recommend!!

He even followed up a few days later to ensure everything was working well!

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Company Response

Thank you for the kind words, Khatija! We'll pass along your compliments to Valentin.

Frank in Mississauga
Frank in Mississauga
1 review Mississauga, ON
10/10

Fixed several Plumbing problems in one great cost

There was a leak from bathtub in upstairs master en-suite washroom. Leak happened even taking a quick shower (no duck baths). This caused damage to main floor laundry room ceiling. Val came from DrainCom. He waited patiently for me when he got there right on 4PM (DrainCom said appointment was 4-6PM), but I was stuck in traffic and got home 4:15pm. He found several issues with bathtub, he showed me drain had plumbers putty which was wrong for that application. He had to open the wall in Walk-in Closet, behind bathtub faucet/shower wall and discovered pipe was leaking there too. This was a big job and I was nervous how much it will cost me. Luckily I hired a great plumber and he fixed all approx. $500. That's it! After he left, I discovered our Powder Room toilet stopped getting water after flushing bowl. I called DrainCom and he found out that the water hose was an anti-flood hose which blocked the water. Val fixed this without charge too! Highly recommended. My parents referred me to him (Val also fixed my parents' leaky faucet too).

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Company Response

Frank, thank you for the review. We're happy to hear that you're satisfied with Val's service. Don't hesitate to contact us again for any plumbing needs.

Helen in Toronto
Helen in Toronto
1 review Toronto, ON
10/10

Valve repair

Plumbing ALWAYS costs more than you want it to! That being said, I do feel that Valentyn charged a fair price for the replacement of the water valve for my antique sprinkler system. He did not have the valve with him (this I can easily understand), but very quickly procured the part. He also adjusted my household water pressure. I've used DrainCom services before and will again--excellent customer service and expertise!

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Company Response

Thank you, Helen! We're happy to know that you're satisfied with our service.

Kim in Toronto
Kim in Toronto
1 review Toronto, ON
10/10

Valve replacement

Val arrived very quickly to provide an estimate. He worked hard and provided good advice. He replaced a leaky inside valve for my hose bib and moved it over a few inches to make access to it easier. Price was very reasonable. I would use Drain Com again.

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Company Response

Kim, happy to hear that! Thank you for the review.

Jake in Toronto
Jake in Toronto
1 review Toronto, ON
10/10

Good job

Valentyn was great! I got quoted for a job from another company and we couldn' afford it. He came in and walked us through the work, was honest, fair, and when he got the job done it was great. Saved us money we didn't have for the other job and was extremely professional. He's our Plumber moving forward.

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Company Response

Happy to hear that, Jake! Thank you for the review and don't hesitate to contact us for your plumbing needs.

Byron in Milton
Byron in Milton
1 review Milton, ON
10/10

Service for laundry faucet fixture replacement

I had a excellent customer service experience and job well done by Valentyn Borysevych. On time and job well done. If you want a job that is done right you must choose DrainCom.

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Company Response

Byron, thank you! We always strive to provide the best service for our customers.

Anand in Oakville
Anand in Oakville
1 review Oakville, ON
10/10

Shutoff valves and Kitchen Faucet replacement

Come the spring weather, I went down to my basement to open the shutoff valves, to realize one of the shutoff valve for the yard connection was fully oxidized and about to crumple. I called Val (Valentin) from DrainCom. He arrived at the dot. An amazing expert in his craft and fantastic person. Not only did Val help with the replacement for the oxidized valve (soldered), he also changed other valve in end of life state at a fair price. He also explained the right process for winter prep, and how to shut the valves using the drain nipple. It didn’t stop at that, as I wanted to change the kitchen faucet, Val helped guide which faucet would be good and helped install the same in my kitchen. A newer faucet is like a free vanity upgrade to the kitchen and impress your other half, and thanks to Val, it looks just amazing! Just wanted to thank you Val for the speedy help and I highly recommend DrainCom. Велике спасибі Val

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Company Response

Thank you for the kind words, Anand. We're very happy to hear that you're satisfied with Val's service and we'll definitely pass along your compliments to him

Cornel from Markham
Cornel from Markham
4 reviews Markham, ON
10/10

Exterior Basement Waterproofing

Had exterior waterproofing done with DrainCom.com in 2017 Fall.
Waiting for DrainCom to come on site for the follow-up soil compacting.
Will follow up with more details, once soil compacting is done.
Although it took a bit longer than expected (June 2018) DrainCom came by and finished the job to my expectation.

Cornel M.

Review has 2 previous versions
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Company Response

Thank you for taking the time to share your experience. We are happy that you are satisfied with the completed project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about DrainCom

DrainCom, your local plumbing experts, is your "one stop shop" for all your plumbing, drain and basement waterproofing needs. What exactly does that mean? Well, plumbing is only one of our areas of expertise. From fixing that annoying leaky faucet to waterproofing and/or underpinning your basement, count on DrainCom's trained experts to complete your project on time, on budget and to the highest standards.

CATEGORIES
Drain Services, Drainage Contractors, Foundations, Plumbing, and Waterproofing
SERVICES
Plumbing, Drain Cleaning, Drain Repair, Basement Waterproofing, Foundation Repair, Basement Lowering, Foundation Underpinning, Concrete Floors, Power-flushing
SPECIALITIES
Basement Waterproofing, Sewer and Drains, Foundation Underpinning, Water-services, Plumbing, Power-flushing, Basement Lowering
WEBSITE
http://www.draincom.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
25
RETURN POLICY
25 YEARS WARRANTY
PAYMENT METHOD
Cheque, E-transfer, Visa, Master Card, Amex
LICENSES
All Licences
MEMBERSHIPS
Find Us on Facebook and Twitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 YEARS WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.