I booked their services weeks in advance. However on the day of the move, Kate called at the scheduled time of the move to say that they will be hours late and there was no apology. I received another call from the driver 2 hours later that he just got my order.
The 2 mover guys were wonderful and I would work with them again if they were employed at a professional moving company. They are the only reason why I'm not rating this company zero. Nothing else about the move was great. After loading the truck, it wouldn't start and luckily I had jumper cables that were used to start the truck. We also had to drive around for diesel which all prolonged the day. It caused a lot of stress and ruined the day. This company does not maintain its trucks or appointments. I will never use this company or recommended its services.
- Approximate cost of services:
- $460.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Sorry for any inconvenience.