310RENO Design & Renovation

First of all, thank you all for your reviews – it was our first big renovation, and we found 310 Reno here. We only interviewed one contractor before meeting with Francis, both felt very comfortable with him and the company, so signed the contract soon after. Francis was our project manager, and he was courteous and responsive throughout this process. As this was our first renovation, a lot of questions we've asked must have been naive to him (and we've asked a lot of them), but he was always there to advice us and guide us in purchasing of supplies and design decisions, either in person or via phone/email.

Even though we ordered everything four months in advance, our glass tiles were delayed and we had to postpone the start of the project. Francis was able to reschedule us for 2 weeks later. Michael was the first person to come work on-site, he has gutted our old bathroom in mere two days. We've then been passed on to a two-men crack team of Sylvaine and Jacob, who were very professional, super punctual and extremely easy to work with. Their workmanship and attention to details are remarkable, and they saved the day a few times, compensating for our inexperience and/or our supplier’s oversight.

Overall, the reno took 3 weeks and we’re very happy with the results – thank you for making our dream come true!