We had basement water damage and the insurance contractor ripped up the carpet and removed the affected underpad. I contacted Victorious based in large part on the great homestars reviews. Mark got back to me very quickly, asked me to send some pictures, and gave me an estimate. I had to wait a few weeks for the other work to be done, but once it was I contacted Mark and he got me scheduled in within about a week. Technician arrived on time, went to work and finished the job with no issues. He even had to work harder considering the lack of care used when it was removed. No surprises, and final cost was even a bit lower then the estimate. I'd definitely call Victorious the next time I have carpet repair needed.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We are glad that we were able to meet your expectation. Thank you very much for your business and review!