We were looking for a tile guy to replace/install tile on our bathroom floor and tub surround. We hired Stan because of his affiliation with Holmes on Homes...big mistake!
Mr. Gordon was unreliable (showed up late, showed up for only a couple of hours at a time, or didn't show up at all) and the job took a week, when he said it would only take 2-3 days. We only have one bathroom, so this was extremely inconvenient! He was only pleasant and chatty during the initial consultation and when asking for the deposit and final cheque. The completed job (which was done mostly by his helper, whom he didn't even introduce us to) was extremely shoddy and needed major touch-ups - the ceiling and walls were gouged, marked up and had grout smeared all over. Closer inspection shows the tiles were laid unevenely. The grout has cracked in several places in the tub surround and mold is already starting to appear. To top it all off, we had to hire a plumber to fix an "adjustment" Mr. Gordon and his helper made to the pipes and faucet and, of course, claimed wasn't their fault.
Mr. Gordon advised us several times that he would be back after the job to do touch-ups. His contract states a guarantee, so against our better judgement, we handed over the final cheque. We've never heard from him again, despite leaving several messages at his business number over the past five months. We have since filed a complaint with the Better Business Bureau.
Obviously, Mr. Gordon only cares about big jobs that appear on TV.