House was built 5 years ago and we never had the carpets cleaned. Overall we are very satisfied with the results and service. When they arrived, the gentlemen was nice & professional. He laid down tarp when needed and did the job quick. After an hour, the carpets were cleaned and fluffy. Since this is the first time we have had this service, there's nothing we can compare it to. I do know there was a large price discrepency with other quotes we got, which were higher. If you are looking for affordable, regular cleaning, and you are willing to do the prep work (pre-vaccum, move some furniture) this company is a great option.