Prestige Carpet Cleaning

Carpet & Rug Cleaning & Repairing
107 Warren Rd. Whitby ON L1N 2C4
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Reviews for Prestige Carpet Cleaning

Average customer rating:
9.2 10 (55 reviews)

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yauser in Whitby
yauser in Whitby
3 reviews Oshawa, ON
8/10

QUICK & PROFESSIONAL

House was built 5 years ago and we never had the carpets cleaned. Overall we are very satisfied with the results and service. When they arrived, the gentlemen was nice & professional. He laid down tarp when needed and did the job quick. After an hour, the carpets were cleaned and fluffy. Since this is the first time we have had this service, there's nothing we can compare it to. I do know there was a large price discrepency with other quotes we got, which were higher. If you are looking for affordable, regular cleaning, and you are willing to do the prep work (pre-vaccum, move some furniture) this company is a great option.

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Carpets Look Like New

I had my entire upstairs (including stairs) and downstairs carpets cleaned. I was blown away with how quick and efficient Prestige Carpet Cleaning was. From the first moment I contact them to a few day’s after the service was wonderful. I sent in a request on a Sunday and had an appointment for the same week. By the time they were done I couldn’t believe it was the same carpet. I couldn’t be happier and will definitely be contacting them again.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for this excellent review of our service! We are so pleased to know how happy you are and we look forward to serving you again.

Private User
Private User
Private User reviews Pickering, ON
10/10

Carpet Cleaning

I found the staff to be efficient, professional and personable. Josh did a meticulous job of cleaning my large and small area carpet, cleaning the stairs, and applying the scotch guard. I would not hesitate to recommend 'Prestige' to all my friends.

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Company Response

Thank you very much for sharing your experience with our company! We sincerely appreciate your business and your recommendations to friends.

J. King
J. King
0 reviews Whitby, ON
10/10

carpet cleaning

I was very please with the price and workmanship of Prestige Carpeting Cleaning. They provided the quality of service they promised in their advertising.

It was a pleasure to have good service delivered in a pleasant, professional manor.

I would definitely deal with them again.

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Company Response

Good Morning Mr. King,

Thank you for the wonderful review and for taking the time to share your feedback with Prestige Carpet & Duct cleaning. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Private User
Private User
Private User reviews Oshawa, ON
0/10

Duct cleaning

The guys that came out were amazing. Kind, friendly and clearly knew what they were doing. However, be very aware of what you are paying for. The person on the phone told me that I would also be receiving a disinfectant throughout my vents as part of the cost, only to find out it would be an extra 119.00. I felt like I was mislead and that she needed to be clearer in exactly what the cost included. Beware that the price quoted can be doubled within 5 minutes of them entering the home.

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Company Response

We are very pleased to hear how happy are were with the technicians who came to you home for the cleaning. Please accept our apologies for the miscommunication about the disinfectant. It is never included in the cost of the cleaning and is always a separate item which would have been indicated in your booking notification email as well during your confirmation call. If you feel that the representative indicated that the disinfectant was included in your estimate, please contact us directly so we can address your concerns. All of our calls are recorded for quality assurance and we would like to know where the miscommunication occurred so we can make sure this doesn't happen in the future.
Thank you very much.

Elizabeth Des Islet in Oshawa
Elizabeth Des Islet in Oshawa
3 reviews Oshawa, ON
10/10

Carpet Cleaning

Prestige carpet cleaning is amazing!! Marcus was absolutely wonderful, professional and caring! A $3000 berber carpet that I thought was destroyed by an uncaring tenant came out beautiful. Carpet looks and feels fantastic! Would highly recommend Prestige!!

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Lola1954 in Courtice
Lola1954 in Courtice
0 reviews Courtice, ON
10/10

area rugs

they were on time and remarkably quick. My area rugs look like brand new. I have had my shag area rug cleaned elsewhere before and it came out dark and matted.
This time it is back to its original cream colour and soft and fluffy
I was ready to toss it out until I tried Prestige
Highly recommend their services. The technician was very careful not to damage hardwood floors
worth every penny spent

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Company Response

Thank you for taking the time to provide your feedback. It is really hard for people to separate the professional and the unprofessional in the industry, reviews like this are really helpful to let people know the difference between the best and the worst.

Private User
Private User
Private User reviews Pickering, ON
0/10

Total rip off

Prestige is total rip off since they cleaned our ducts our air conditioning stopped working so disappointed. We called them and complained we never had issue with our furnace before after they cleaned it making weird noises no cooling.They came n said oh we left the air way flaps close thats why its doing this after they left its the same, really fed up with their service.

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Company Response

Please contact Prestige at 1-888-925-3265 to set up a free service call and we will be happy to look into this further for you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Service

I got the ducts of my house including naturally sanitizing them last year. Brian was thorough, professional, on-time, everything was clearly described and my concerns were answered. I have had really "bad experiences" from so-called "air duct cleaning" companies at an unbelievably lower price and still receive telemarketing calls from these companies on a daily basis trying to trick me into using their services. Highly recommended for anyone wanting to clean the ducts of their office or their home at a great price combined with excellent service. Eliminate dust allergies and dust particles from circulating in your environment and making you and your family sick. Choose Prestige Duct Cleaning.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words and taking the time to leave a review. Your business is important to us and we will work hard every time you have us in your home to insure you always receive the highest quality in cleaning and service.

Private User
Private User
Private User reviews Whitby, ON
10/10

Carpet cleaning

Jake from Prestige Carpet Cleaning did a fantastic job of cleaning our carpets. The pale beige/ivory colour shows every mark yet the carpet now looks like new. The cost to have the carpet cleaned was very competitive and probably cheaper than some others. We are thrilled with the results and would highly recommend this company.
Lorraine

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Company Response

Thank you for taking the time to let others know of your experience, Lorraine. We will be sure to pass your kind words to Jake and his supervisor. We really appreciate your business and we promise to ean that business every visit your home.

Derek A.

Prestige Carpet and Duct Cleaning

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Prestige Carpet Cleaning

Ensure the cleanest, safest indoor environment for your family, pets or business with award winning professional carpet cleaning, furniture and area rug cleaning by Prestige Carpet Cleaning. Family owned & operated, we service the GTA and South Eastern Ontario and are the sister division to Prestige Duct & Furnace Cleaning. Along with our affiliate company NationWide Home Services, we make up Canada's largest and most trusted provider of carpet cleaning, furniture cleaning, area rug cleaning and duct and furnace cleaning services.

CATEGORIES
Carpet & Rug Cleaning & Repairing
SERVICES
Carpet Cleaning Furniture Cleaning In plant and on location Area Rug Cleaning FREE pick up & delivery included. Water Damage Restoration Odour Control
STYLES
When you call Prestige Carpet Cleaning you can be sure that you'll be visited by a well trained tech specialist who will use state-of-the-art properly maintained truck mounted carpet cleaning equipment and the high powered but gentle Thermo-Rinse
SPECIALITIES
Restorative Cleaning Specialty Fabrics Fine Wool Area Rugs
WEBSITE
http://www.prestigecarpetcleaning.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
27
RETURN POLICY
100% Happiness Guarantee
PAYMENT METHOD
Debit/Visa/Mastercard/Cash
MEMBERSHIPS
IICRC Institute of Inspection Cleaning and Restoration Certiifcation BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
WHMIS, Fall Protection Awareness, Carpet Cleaning Upholstery Cleaning, Odour Control, Water Damage R
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Happiness Guarantee
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