In the fall of 2009, we experienced a leak in our daughter's bedroom. We live in a flat room semi, where the roof is approx. 12ft x 20ft. We called several roofing companies and got quotes from 10-15k. My husband was told by a work collegue to call J Asselin as he had a flat roof and had used the company only months earlier. Jack himself, came and said that roof needed repaired but not replaced as the roof was in "good shape". The workers came the same day (this is not a good sign) and the repair was $3500. He gave a warranty on the work for two years. Six months later the roof began to leak again, we called and were told that as it was a heavy rain the rain probably came in from the flashing...keep an eye out they said and call us back. The spring came and went and the leak didn't reappear until another heavy rainfall in Sept. 2010. This time the water came in in four places and the drywall in our upstairs hall and ceiling heaved, the tape came off, the wood floor was damaged - this leak was less than two feet from the original problem. We called them back again as the work was under warranty and Jack and his crew came out within the hour. They said it wasn't a faulty first repair, but a pocket in the roof had caved in. When they took away the old roof they found it was missing insulation, there were rotten boards etc. All of this would need to be repaired for the cost of $4000. Why not replace the whole roof, I asked, as this patch was going to cover 2/3 of my roof and involved going around the skylight. Not necessary, your roof is fine Jack said. I argued with my husband about having Asselin do the repair as I did not feel confident with the company now. If we went with them, we were going to be up to $7500 for repairs and still had to replace the drywall, repaint, and refloor where the roof had leaked! We were halfway to paying for thee new roof we couldn't afford. Against my better judgement, Asselin did the repair and six months later the water began POURING in the ceiling in the same leaky spot and this time made it's way to the main floor and damaged the dining room ceiling and hardwood floor. When we called them back to discuss how they would repay us for the damages incurred and to mention we were in contact with a lawyer, we couldn't get through. Their business location on Queen Street East was sold several months ago. We are in the process of finding a new roofer to replace the whole roof and skylight, and re-plaster and refloor the ongoing damages from each rainfall. Their roof repair has caused several areas of high and low depressions, which causes the roof to pool rather than drain. As a new roof is 10k and the indoor repairs have been 5k, the J. Asselin roofing repair has now cost us $22,000 for a mere patch. Do your research, use a reputable company and do go with any company that can be there the same day!