Olympic Pool Services

Swimming Pools, Spas & Hot Tubs
Toronto ON M6M 4B8
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97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 3 timesBest of the Best '22 Best of Award '22winner 3 times

Reviews for Olympic Pool Services

Average customer rating:
9.7 10 (50 reviews)

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Jeff in North York
Jeff in North York
3 reviews Toronto, ON
10/10

Liner replacement and pool closure

Researched a number of options on various sites and went with Olympic based on previous reviews. Project went well and everyone involved were patient and attentive, liner looks great and was a bit of a shame to cover it up for the season right after installation. See it in the spring!

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much Jeff for your positive review! I agree, the liner you chose looks great! I'm sorry we did not hit it out of the park and meet the 10/10 standard for you. Perhaps you can elaborate on where we missed the mark (either here or email the office) so we can be sure this doesn't happen for future customers as we take pride in our work across the board from customer service to pool service and renovations. It was a pleasure assisting you and Ana with this liner project. We at OPS want to wish you and your family all the best and may you have a safe and healthy fall and winter season ahead. OPS

aiellofrank in Old Toronto
aiellofrank in Old Toronto
0 reviews Toronto, ON
10/10

Great Pool Service !

Extremely impressed with this company. Very professional. Great communication with their service records. I highly recommend them :)

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much Frank for your wonderful feedback! We want to be able to share our knowledge and expertise with those who take pride in their pools. This allows you the client to feel confident with the guidance or advice we offer. Ultimately, our goal is for the homeowner to be able to enjoy their pool completely without headaches and disappointment. We aim to please and give your pool that undivided attention it deserves! We hope to work with you again. OPS

Private User
Private User
Private User reviews Toronto, ON
10/10

Outstanding service all round

We engaged OPS to clean our pool whilst we were on vacation. They were a pleasure to deal with from my first email enquiry right through to the end. They were highly responsive, and their pricing was very reasonable. We returned from vacation to a sparkling pool. Each time they visited they emailed with a photo of the pool and a description of the work done. I will use them again, and highly recommend them.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for your positive feedback and 10-star review! This pleases us to no end to hear how happy you were with the service that was provided as that is our ultimate goal! It can be worrisome while homeowners are away from their homes to entrust just anyone. Understanding this, we wanted to ensure you were provided with updated progress reports of each visit of what was done while we were there. Thank you for sharing this with new potential clients and hopefully, we can service your pool again when you are away with security and peace of mind. Thank you for trusting OPS :)

Susan L.
Susan L.
7 reviews Toronto, ON
10/10

Plumbing for Swimming Pool

If you need a reliable, responsible, professional pool company do yourself a huge favor and contact Olympic Pool Services. They are prompt, responsive, knowledgeable and resolved my problem which has been ongoing for one year. The owner is Tommy and he is efficient with a can do attitude which is extremely difficult to find within the pool industry as most companies are either too busy or incapable of performing issues of complexity. Thank you for your phenomenal service, your immediate response to correspondence and verbal communication. You are the best.

Approximate cost of services:
$1,200.00
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Company Response

Thank you very much Susan for your wonderful review. I am flattered and humbled by it. It's disappointing to learn that other companies leave customers and their pool issues stranded after you invest so much money with them. I'm happy I was able to address the problem in a timely manner. Please email the office if you ever need anything pool related. Tommy, Owner of OPS

Franca in Toronto
Franca in Toronto
1 review Toronto, ON
10/10

Pool service

The team at Olympic Pool Service has been nothing but amazing to deal with!! Their knowledge and customer service is top notch! When we opened our pool the water was so bad that I really thought we would need to empty it out and start from scratch but Tommy guided us on what we should try and do and within days the difference was night and day! His patience turned what I thought would be a challenging and drawn out issue into one that was resolved in record time (in my mind at least!). Any questions we had was also answered and I recommend them in a heart beat to anyone who asks. Thank you OPS!

Approximate cost of services:
$0.00
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Company Response

Franca, we are elated by your positive feedback and more importantly how pleased you are with the results! We can't take all the credit as you were very receptive to our recommendations and followed our instructions and you were extremely patient with the whole process. We refused to look at your pool as problematic but rather welcomed the challenge and now that we conquered that issue, you should be smooth sailing from here on end. And should any other pool issue arise, you know who to call ;-) All in all was a rewarding experience Franca (I think for both of us!). Thank you once again for choosing OPS for all your swimming pool needs! OPS

Annette in Toronto
Annette in Toronto
2 reviews Toronto, ON
10/10

Pool opening

They did an amazing job, did more than any other company has for our previous pool openings. We've been getting our pool open professionally for more than 16 years.

Approximate cost of services:
$535.00
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Company Response

Thank you very much Annette for your review and feedback! That is the most rewarding part of our jobs. Knowing OPS can please our customers, new and existing with the hard work and dedication the team provides. We treat each pool as if our own. Your backyard is our office. Appreciate the positive review. Enjoy your pool and have a safe and healthy summer ahead :)

jamesfdiamond
jamesfdiamond
0 reviews Toronto, ON
10/10

Most Reliable Company Ever

Olympic Pool Services was ALWAYS ready to help out with any issues whatsoever, and did it in a timely and thorough way every time. We had an older pool that brought lots of interesting problems and Tommy fixed or improved every single one of them. If you have a pool...Tommy is your guy.

Approximate cost of services:
$5,000.00
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Company Response

Thank you James for the kind words and support. I'm happy we were able to assist you with your pool issues and you were pleased with the results. It's been a pleasure servicing your pool for over the past 15 years!
Tommy T.
Owner/operator OPS

Private User
Private User
Private User reviews Vaughan, ON
10/10

pool maintenance and service

we have been very happy when we switched our pool maintenance and service to olympic pool. They are very honest and always responsive whenever we needed extra support.
It is important to know that we can truly enjoy our pool, worry free, during the season we so look forward to!

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much for your positive and favourable feedback! I cannot express enough how important it is for the OPS team to receive such feedback from client's we've had the pleasure of servicing. It's what drives us to continue to strive for better and optimal results for valued client's such as yourself. We appreciate you and your pool! OPS Team

Eleanore Rumolo
Eleanore Rumolo
2 reviews Toronto, ON
10/10

Pool Service

Tommy was professional, prompt and diligent to deal with. I was very happy with the affordable service and great job they did. He was straight forward with what services I needed and I felt that he was genuine and honest.

Approximate cost of services:
$237.00
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Company Response

Thank you very much Eleanore for your positive feedback! First impressions are key when meeting new potential clients. So having read your great review, I feel we met that goal. We can only assure you it won't stop there. We treat each pool as if it were our own. We want you to know we care and we aim to fulfill each and everyone's request with skill and pride. We hope to see you return next Spring!
OPS Team

Lesley
Lesley
4 reviews Toronto, ON
10/10

Service

Olympic Pool Services has looked after my pool for the 14 years. They are always efficient, timely and caring. They offer suggestions and alternatives for fixing problems. I would not go anywhere else.

Approximate cost of services:
$500.00
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Company Response

Thank you very much Lesley for your positive feedback! This is so rewarding. Especially when we have client's stay with us for 14 years!! That speaks for itself ;-) We're so happy you see OPS for the full quality of service we provide and, that we do care. It's more than a gleaming pool. It's also the aftercare advice and guidance we offer. Helping you maintain a beautiful pool when we are not there. We're pleased to learn you benefit and are pleased with our services. From beginning to end, we're there for you and your pool!
OPS Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Olympic Pool Services

Welcome to Olympic Pool Services. We offer 20 years of work experience. You will always be able to work with and talk to the owner. Here at Olympic Pool Services, service is our first and foremost priority. Our team of pool service pros are constantly taking courses and attending pool shows and seminars to ensure we stay up-to-date on all of the latest and greatest pool service techniques and technologies so we can provide them to our valued customers. When it comes to our full line of regular pool maintenance services, we pride ourselves on our ability to adhere to a strictly agreed upon schedule with each and every one of our customers, letting you know exactly when your pool is going to be serviced so you can plan your day around it accordingly.

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We are members of:

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1. Pool & Hot Tub Council of Canada.
2. Licensed Gas Fitter Contractors T.S.S.A.
3. Certified and insured
4. Canadian Better Business Bureau.

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Follow us on Facebook and Instagram.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
WEBSITE
http://www.olympicpoolservices.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
all forms of payment
LICENSES
pool technician, G2 gas fitter
MEMBERSHIPS
BBB, T.S.S.A, Pool and Hot Tub Council of Canada
LIABILITY INSURANCE
Yes
DIPLOMAS
Architectural Technology
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 to 3 years on most pool equipment
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.