Orkin Pest Control

Initially, orkin was good to identify a problem of squirrels in my attic. They came put a one trap door and said this should get rid of squirrels. A month later still have a squirrel living in my attic and scratching all night long so Im not getting any sleep. I spoke to a manager at orkin that said he will take care of them and had to follow up just to be told that it will take another few days for someone to get back to me. So still a waiting game. Why should they care they are not the ones with squirrel not letting them sleep.