E Vaillancourt Plumbing was responsive from the beginning -- starting with the process of requesting a quote, having the technicians come in to quote, booking the work, and having the work completed. Mark was the main technician who carried out the quote and then completed the work. Mark is honest, friendly, and efficient. There was open communication the entire time and as a new home owner, Mark answered questions I had about my home's plumbing and taught me a few things about the materials and state of my home that I would not have thought to consider. We have an older home and Mark noticed a few areas needing repair, both ASAP and "eventual" repairs, while completing the quoted work. There was never a sense of sales pressure, just information, and when I asked how we could book in some of the additional repairs Mark and his helper were able to get it done with a quick visit the following morning. I will absolutely refer E Vaillancourt to friends and family, and will be going to them again for any future plumbing needs!
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We are so delighted to hear of your positive experience with our team and with Mark specifically. He has many years experience at the trade and in quality customer care. Thank you for sharing your thoughts and for the 5 golden stars we so appreciate receiving.
All the Best from E. Vaillancourt Plumbing