Vaillancourt Plumbing & Drains

Formerly E. Vaillancourt Plumbing & Heating Ltd
Plumbing
27 Warren Ave Oshawa ON L1J 4E9
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Vaillancourt Plumbing & Drains
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99%

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Best of Award '22 winner 2 timesBest of Award '22winner 2 times

Reviews for Vaillancourt Plumbing & Drains

Average customer rating:
9.9 10 (319 reviews)

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glomartens
glomartens
0 reviews Ajax, ON
10/10

Blocked kitchen drain

Very satisfied! Our tech Shane was very professional and helpful. Making the appointment was quick and easy! We were notified when the tech would arrive and we received a photo of him!

Approximate cost of services:
$200.00
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Company Response

We're delighted to hear of your positive experience with our service and our tech Shane. Please don't hesitate to call us again if we can help you in any way with your plumbing needs or just to say hi!
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Whitby, ON
10/10

Water Tank

This company came during an emergency. our water rank leaked while we were away. Not only was the staff friendly, courtious, and helpful right from the atart, the men that came out to help knew exactly what they were doing. They explained what they were doin, showed up exaxtly on time, and were just amazing. I would HIGHLY reccommend their seevices and use them again. ABSOLUTELY AMAZING. Thank you again for everything!

Approximate cost of services:
$2,000.00
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Company Response

We are delighted to hear of your wonderful experience with our service and our techs. ...Just what we're always aiming for... next level service. Thank you kindly for words of praise and high rating. We're here for you whenever you need us again.
All the Best from Vaillancourt Plumbing

mccabed72
mccabed72
0 reviews Whitby, ON
10/10

Great Customer Focused Service

Was recommended by my plumber who retired and so pleased he got me in touch with Vaillancourt. This is a company that focuses on you - the customer - from start to finish. It begins when you call with fast and efficient service. I was kept inform and must say, Paul the plumber assigned was amazing. He called to explain our problem, costs involved and fixed it to the satisfaction of my tenants and me. Great company with great professionalism and my go to for plumbing.

Approximate cost of services:
$300.00
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Company Response

We're so pleased to hear of your satisfaction. Thank you for your words of praise and high rating of our service and team. We are constantly thinking of how to separate ourselves from the pack so as to provide a superior service experience for our customers. It's always great to hear when we hit the mark.
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Whitby, ON
10/10

Project fix Toilets

I had 2 toilets that would not refill correctly after flushing and a gurgle in the basement tub sink. Called the plumber. Visit booked in a day after calling the office. Trevor sent me a text with his picture saying he was on his way for the scheduled visit. This is a great idea. He was prompt, friendly and had the work done in 35 minutes - 2 toilets that flush and fill and a hot water tape that did not leak due to a new valve installed. There was also a follow up call from Meghan asking if I was pleased with service. Although I had to pay for an hour visit (total $276.00 included labour and parts) I was very pleased with the in home and on phone services.

Approximate cost of services:
$276.00
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Company Response

Thank you so much for your kind words and favourable rating. We truly appreciate that you took the time to do this. Unlike most plumbing companies and unknown to a lot of consumers there is a big difference in the level of service you receive when you use a "Full Service" plumbing company verses a standard/run-of-the-mill shop. You pointed out some of the differences in your review and there are several other value added areas that make the Full Service experience much more comprehensive and customer focused. Anyone who has ever opted for a four or five star hotel experience over a three star one will instantly appreciate that difference. The gap is a large one and we're always aiming to be on the right side of that equation.
We're delighted you found us and that you appreciate the difference that quality service makes. :)
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Oshawa, ON
10/10

P trap reconfiguration

Vaillancourt plumbing provided a quote and performed the repairs in less than 2 days, techs were very polite and respectful. Cleaned up after they were complete. Extreamly professional and prices were fair.

Approximate cost of services:
$750.00
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Company Response

Your words of praise are very much appreciated. Thank you for taking a minute to send us this and for rating us so highly.
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Oshawa, ON
10/10

Clogged Drain

The guys arrived on time and were professional and super friendly. The explained what they were doing and kept me informed throughout the process. When asked about other plumbing jobs I needed done, Trevor assured me that they could provide the service and would be happy to come back when I was ready. Great experience!

Approximate cost of services:
$34,400.00
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Company Response

Thank you for taking a moment to share your recent experience with us and for your praise of Trevor. We are always motivated by such words. Call us again anytime the need arises and we'll be there again delivering the same level of service.
All the Best from Vaillancourt Plumbing & Drains

Private User
Private User
Private User reviews Whitby, ON
10/10

Repair burst pipe and valve

Shane arrived on time. New access to burst pipe behind drywall was cut, old pieces cut out and new valve and pipe soldered in. Shane was pleasant, in and out...no fuss. Will use Vaillancourt again.

Approximate cost of services:
$275.00
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Company Response

We're delighted to hear you were pleased with Shane and our service. Thank you kindly for taking the time to drop us a line and rate us so favourably. Call us again anytime!
All the Best from Vaillancourt Plumbing & Drains

warrenmillertime
warrenmillertime
0 reviews Whitby, ON
10/10

Maintenance to shower

Great efficent friendly service, very reasonable price. Employee explained what and how he made the repairs. I would recommend this company to all my friends and neighbors.

Approximate cost of services:
$200.00
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Company Response

Hitting the target is what we're all about. Thank you kindly for taking a minute to share a line with us. Your words and 10-star rating are very much appreciated.
All the Best from Vaillancourt Plumbing & Drains

Arif in Markham
Arif in Markham
3 reviews Markham, ON
10/10

Leaky Drain

I called Vaillancourt Plumbing after reading other reviews on Homestars and upon doing so I was greeted by Paty who is truly dedicated to customer service. Wonderfully polite and courteous. I explained the issues I had with a leaky drain pipe and she accommodated my schedule which was a very specific date and time. Will most definitely call them again when I need a plumbing service. Thanks again.

A.

Approximate cost of services:
$220.00
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Company Response

We're grateful for your kind words and high rating of our service. From day one in 1955 right up to his retirement, Ed Vaillancourt continually exemplified and instilled in his team the value of friendly and courteous customer service. Subsequently, that became apart of every Vaillancourt team member's DNA from Ed's days forward to ours today. Thank you for calling us and we look forward to the next time we can be of help to you.
All the Best from Vaillancourt Plumbing & Drains

Janis
Janis
0 reviews Oshawa, ON
10/10

Main Sewer Back Up

I am so impressed with this company. We had a plumber in already who charged us $400 and didnt fix anything and we had the city in and they said they couldnt find the access point so they left. Right from calling the office she was so kind and had so much information. They were booked solid but squeezed me in on a Friday afternoon of a long weekend. When the gentleman came in he was polite and very resourceful and got the job done. No mess. Thank you so much for all that you do to help out, much appreciated:)

Approximate cost of services:
$500.00
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Company Response

Thank you so much for your glowing review. We are constantly thinking about how we can create the perfect customer experience. It was a pleasure to have been of service to you. Call us again anytime the need the arises and we'll be there again to meet your expectations.
All the Best from Vaillancourt Plumbing & Drains

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vaillancourt Plumbing & Drains

As Durham Region's oldest plumbing company, Vaillancourt Plumbing has been serving the plumbing needs of both residential and commercial customers since 1955 — a testament to our customer-centric approach to our business. As owner Ed Vaillancourt says "Service is Our Business!". Although daily operations have passed forward to Ed's son, Brian Vaillancourt, Ed still advises, drawing upon his many years of experience and expertise. We are committed to a high-level of quality workmanship and customer care when it comes to your plumbing needs. Our expertise, friendly service and competitive rates will ensure you receive the exact repairs you need.

CATEGORIES
Plumbing
WEBSITE
https://www.vaillancourtplumbing.ca
YEAR ESTABLISHED
1955
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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