Captain Electric

Electricians
Pickering ON L1W 3V4
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Captain Electric
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98%

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Reviews for Captain Electric

Average customer rating:
9.8 10 (388 reviews)

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Anthony in Ajax from Ajax
Anthony in Ajax from Ajax
1 review Ajax, ON
10/10

New Receptacles/Outlets

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Captain Electric arrived on time and with telephone notice. They explained the job in detail with an up-front cost. They worked quickly and efficiently and within the time frame quoted. They cleaned up neatly on completion of job. Excellent Work.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Thank you for your review Anthony. We appreciate you mentioning the telephone notice, something that we do so that our clients know within a few minutes of when to expect us. We look forward to seeing you again, the next time you need electrical service.

Gerry
Gerry
10 reviews Pickering, ON
10/10

Electrical Panel Upgrade + Smoke Alarms

Captain Electric has installed a new 200 amp circuit breaker panel and some new smoke/carbon monoxide alarms in our home. The panel upgrades a 34 year old fuse panel. My initial call was pleasantly responded to by a real person. She quickly set up a technician to come out and see me and followed up on the day to let me know he was on his way..great service. Enrico was the electrician that came and quickly had me fixed up with new smoke alarms. He inspected my electrical panel and outline exactly what it would cost to replace it. He spent time to explain the companies licensing, insuring and regulatory policies they follow. I was very impressed with Enrico and Brian on the day of my panel changeover. Pickering hydro had been scheduled for the turn off/on and the necessary permits had all been looked after by Captain Electric. Enrico literally rolled out a red carpet and put on booties to keep our home clean. Enrico worked tirelessly at the panel all day without a break. He certainly knew what he was doing to rip out the old panel and meticulously reintegrate everything into the new system. He also installed a surge protector for the whole house. Enrico and Brian went through the house and labelled every breaker on the panel so I know exactly what each one controls. I am completely satisfied with the work done and recommend Captain Electric for any future electrical needs. Final price was exactly what Enrico quoted.

Approximate cost of services:
$2,800.00
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Company Response

Thank you Gerry, we appreciate your review, and the points that you made. There are things that should be upgraded in older homes. Fuse panels are one of these things - they are outdated, and usually have no room for adding new circuits. Hence we find that circuits are often "doubled up" on one fuse, and the fuse size that is installed is incorrect. Replacing older Fuse Panels with a new Circuit Breaker Panel, provides more space for future wiring, and without the problem of "doubled-up" circuits. Smoke Alarms are another important area. Every year there is sad news of people who lost their lives because they did not have working smoke alarms in their home. If they are older than 10 years - they MUST be replaced. Surge Protection is another important safety feature that we strongly believe in. Protecting electronic components that are in almost every appliance made today, and of course your TV and Computer by installing Surge Protection at the Main Panel and at each point of use is a wise choice. We look forward to seeing you again, when you need us. Thank you for choosing Captain Electric.

Sandra Gordon from Whitby
Sandra Gordon from Whitby
1 review Whitby, ON
10/10

Under cabinet lights are not working properly

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The work completed was done in an efficient, professional manner. Enrico and his helper were very courteous. I should have gone ahead with the work with Captain Electric a year ago, if I would have known it would have been so easy and seamless!

Approximate cost of services:
$300.00
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Company Response

Sandra, thank you for your review. That's okay, its better late than never. Next time - do not hesitate to call right away when something is not working. It is often not as bad as we might think it is, and can be repaired fairly quickly. [Of course - after saying this - it reminds me that I have some plumbing issues in my house that I have to take care of - ha ha]. Thank you for choosing Captain Electric, and we will see you next time.

john from Whitby
john from Whitby
1 review Whitby, ON
10/10

Pot light installation

Captain Electric installed potlights in several locations throughout our house.
All employees were courteous, professional and highly competent. Best
of all, we are very pleased with the
quality and neatness of their work. Would definitely recommend Captain
Electric and will use this company for any future electrical work.

Approximate cost of services:
$8,000.00
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Company Response

We appreciate your review John. You commented on the neatness of our work. When we are finished a project in a client's home, it is important to us that you cannot tell that we were there. There should be no bits of garbage whatsoever left behind. Installations such as recessed lighting (pot lights) should be carefully planned to avoid unnecessary damage to walls and ceilings for access holes for wiring. We are proud of our team, knowing that they have respect for our clients and their homes. We look forward to serving you again in the future.

David Haigh in Thornhill
David Haigh in Thornhill
2 reviews THORNHILL, ON
9/10

Emergency Electrical

Captain Electric dispatched an electrician for my emergency within 4 hours; they called ahead when he was expected to arrive. The electrician was upfront about the pricing, diagnosed the issue quickly, and did the repair. Overall I was satisfied with the work done and would recommend using them in the future.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank you David. We are happy that you were satisfied with the service we provided. No one likes emergencies of an electrical nature. They can be a dangerous threat to life and property. No one really likes surprises either, when it comes to payment for services. Being upfront about our service call, and what to expect, and providing a call ahead, are all part of the service we provide. Thank you for choosing Captain Electric.

Alfred Kwong from Pickering
Alfred Kwong from Pickering
1 review Pickering, ON
10/10

Light Dimmer Switch Hot to the touch & not working correctly

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The response to my request for a service call was very quick. Explanation for the cause of the problem was very clear and easy to understand. The price for repairs was very fair & reasonable. Mr Enrico Moriconi, who was my electrician, was very courteous, honest and knowledgeable. I would recommend Captain Electric to anyone!

Approximate cost of services:
$155.00
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Company Response

Thank you Alfred. We appreciate your comments. Only some people call Enrico "Mr" - that was nice of you :) Explaining a problem and the corrective measure is something we like to do for all of our clients. We encourage them to ask questions, and are always willing to explain the work that we are doing. We look forward to being of service next time you need an electrician at your home. Thank you for choosing Captain Electric, it was a pleasure serving you.

Rod McNulty from Oshawa
Rod McNulty from Oshawa
1 review , ON
9/10

Potlights Not working- transformers required

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was very impressed that when I phoned I got to speak to a real person rather than leave a message and wait for a return call to arrange an appointment. Enrico and Brian were very professional and took the time to explain their licensing, insurance and the repairs required. When doing the repairs they worked neatly and there was no mess to clean up after they were done.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Rod - thank you for posting this review. We are glad that we were able to answer your call live. (We attempt to answer all calls live, but this is not always possible). When you need us again, we will be happy to help. Thank you for choosing Captain Electric as your service provider.

Danuta Booth from Pickering
Danuta Booth from Pickering
1 review Pickering, ON
10/10

Electrical problem with loss of power in the home.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very satisfied with the service I received from Captain Electric. Enrico arrived quickly after I called in to the office. He explained every step of the procedure after determining that the problem was outside. He contacted the utility company and waited while they did their repairs. I will certainly call Captain Electric again if we have need of an electrician in the future.

Approximate cost of services:
$290.00
1 of 1 people found this review helpful.
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Company Response

Daunta, thank you posting this review. We were happy to be of service and determine the cause of the problem. With electrical problems on the supply to the home, this is the responsibility of the Local Supply Authority (power company), who were able to make the repair in a timely manner, once it was confirmed with them that it was their problem. We look forward to serving you once again, whenever you need our help. Thank you for choosing Captain Electric.

Bhamini Chekrie
Bhamini Chekrie
2 reviews Ajax, ON
10/10

Repairs to Kitchen Outlet & switches.

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

As usual Captain Electric Saved the Day! This is my second time using Captain Electric and I am completely satisfied with the delivery of service coupled with the technical knowledge. Thanks for providing me with peace of mind!

Approximate cost of services:
$600.00
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Company Response

Thank you Bhamini for posting your review on Homestars. We are always happy to share our knowledge with our clients, helping them make informed decisions. When you need our services again we will be happy to help.

Glen Dennis from Pickering
Glen Dennis from Pickering
1 review Pickering, ON
10/10

New Pool Table Light, plugs, television cable run

We recently inherited a pool table from my in-laws which meant reorganizing our entire rec room in the basement. This also meant that the TV was going to be in part of our finished basement that did not have a cable outlet. I called a couple of different places looking for someone who would run the cable with minimal damage to our finished basement. Captain Electric did a wonderful job and you wouldn't even know that the cable wasn't alway there. They also installed a brand new light (which we had purchased) to hang over the pool table, once again with little damage to our finished basement. I would highly recommend this company to anyone looking for an electrician. They arrived right on schedule, completed the work and within an hour the ESA inspector was here and agreed that it was a wonderful job and all within code.

Approximate cost of services:
$2,000.00
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Company Response

Glen, we were pleased to be of service. We appreciate the comments about minimal or no damage to finished surfaces. We try our best to avoid making unnecessary holes when "fishing" in new lines and cables. This can take a little more time, but saves you the headache of major refinishing and repainting. Thank you for the post and for choosing Captain Electric. We look forward to seeing you again, next time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
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