About six months ago (summer of 2019), the previous owners of Infiniti Air Conditioning and Heating (Scarborough) improperly installed an over-sized furnace and air conditioning system for my elderly mom (Barb) at her house. As the cold weather came, the furnace immediately began having intermittent problems. When the furnace stopped working a few days ago, one of the new owners (Ali) sent a technician to investigate and they determined that a new, properly-sized furnace should be installed. They came over and did the installation in a few hours and answered all of my mom's questions. Thank you to Ali and your team for providing such excellent customer service! My mom also wants to give a special thanks to Fred (Sales and Tech Consultant) for all his support.
- Approximate cost of services:
- $8,814.00
- Company Response
Thank you so much for the positive feedback, it is very much appreciated. At Infiniti we strive to fulfill our customers needs to the best of our capability. When our customers are happy we are happy.