Paid deposit for new door Aug. 21, 2018. At the time I wanted it before the cold weather or at least Christmas. On January 25 we were called and asked for our credit card number. At the time I said I didn't want to give it until the job was done satisfactorily. I was told I had to give it or the job would not be done. I was told it would not be submitted until the job was done. I checked that night and found out it was submitted to my Visa that day. Finally the job was done January 29th, 2019. The side light we requested was not installed and it does not match the door. The side light is 5 panels high and the door is 6. We called and made a complaint and sent pictures. We were told it would be fixed. As of March 24, 2019 we have not been given a date for replacement and they have our full payment for the door and side light.