After a botched door order through Home Depot (no disrespect to Home Depot, they were great, the door company was not), we started our search for a new front door again. We decided we wouldn't do a big box store order again, and decided we'd go with a local manufacturer. Visited Doors Galore after seeing their ad one day in the Province and then looking at their website. The most attractive thing about this company was the one stop shopping. I found lots of companies that would make the door, but then they sent you off to a separate painter, and then a separate installer. I didn't want the hassle of coordinating all of these jobs, especially after a long summer of renovations.
From the moment we walked into the store we got a good feeling. The sales person who greeted us was knowledgeable and gave us a tour of the painting and finishing area. Impressive! We went away, and tried to figure out exactly what we wanted. Came back a few weeks later knowing what we wanted and Steve helped us so much with our order. He listened to all our wants and needs and made suggestions. We went ahead with the order and got an installation date right away. Closer to the installation date, Mike came to do a more detailed inspection of our current door to make sure they had all the right casings, moldings etc. They even called to verify where I wanted the peep hole drilled. When Casey the installer came he was professional, quick and neat. I was so happy with the final product. The experience getting a new door with this company has been painless. I cannot say that for many reno related purchases. They have provided excellent customer service from start to end. I would recommend them in a heartbeat.