Assiniboine Lights & Landscapes

Fences & Gates
Calgary AB
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Assiniboine Lights & Landscapes
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91%

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Reviews for Assiniboine Lights & Landscapes

Average customer rating:
9.5 10 (89 reviews)

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agincourt
agincourt
1 review Calgary, AB
10/10

Lawn service and weeding

  Assiniboine Lights & Landscapes
403-301-3300
Calgary
AB
CANADA

Lawn mowing of a neglected yard, extensive weeding of large flowerbeds and borders. Upkeep of same

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Company Response

Thank you for submitting a review for our maintenance services. We hope to work with you next season!

ian__0 in Calgary
ian__0 in Calgary
1 review Calgary, AB
0/10

Fence, Deck, Landscaping

We were looking for professionals to build our deck, fence, and landscape our yard. Assiniboine had good reviews and seemed reputable, so we had them and a few others come out to quote us. Although Assiniboine was more than the other companies, and were going to take longer to start, we went with them because they could do everything we wanted and seemed professional. This ended up not being the case.

To start, Assiniboine subcontracts their jobs, with someone from Assiniboine working as a project manager. Our subcontractors ended up being terrible. They showed up in the afternoon and worked until past 10 pm, even with loud machinery. They were not very friendly when approached about anything.

Our sod got delivered on Thursday, but it only got half installed that day. The project manager had called me earlier in the day and said to water it well that night. The contractors were still working and it was approaching 10 PM so we went out to try to water the back yard as they were in the front. They were quite hostile and told us not to as they weren't done and had to finish tomorrow. We watered anyways as per the project managers advice. Friday night comes and they are still working late and the sod still isn't done as they had to redo some things they had messed up on instead of laying the sod. They don't touch our yard at all Saturday and most of Sunday as the subcontractors accepted an under the table job from our neighbor, in which they used product and equipment meant for our house on our neighbors house. This whole time, our sod is sitting unfinished. They finally finished laying down the sod Sunday night, and the pieces they put in looked dead and had to be watered heavily so they didn't fully die or weeds didn't take over. When they were done, they took photos of our yard and went around showing neighbors with unfinished yards the photos trying to get business for their own company. When we contacted Assiniboine about the problems, they didn't really do anything. We were told they dropped them as a subcontractor, and they kind of fixed some of the remaining issues, but I don't feel the quality of work on the landscaping side is very good.

Outstanding issues are that our mow bricks will probably need to be re-set too as they weren't tamped down well and are shifting a lot. Rock and mulch are only about an inch thick everywhere as they used a bunch on our neighbors yard, so weeds are a major problem. We had large numbers of weeds growing from quite deep in the soil within a week or two of job completion. We contacted Assiniboine again, but they didn't seem keen on doing anything, so we fixed that problem ourselves. We also had dead patches of grass, or poorly placed sod sections that started growing weeds before grass, which we fixed ourselves as well.

Overall it was a fairly bad experience and I wouldn't recommend them at all.

1 of 1 people found this review helpful.
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Company Response

Thank you for your candid feedback Ian & Tiffany.

Once again we would like to apologize for what happened, the individuals who the project manager had working on your project did not keep to their word and as a result we ended up losing money because of the product that was stolen and you ended up having a very unpleasant experience with our company. I assure you that this has never happened with any of our clients before and our business relationship with those individuals was terminated immediately because that is absolutely unacceptable business practice.

As you know we have reached out to you to ensure that you are aware that we have a two year warranty on the work and have offered a number of different options to ensure that your yard is looking great for you next season. At this time we have not heard back, but hope that you can see that we are trying to go above and beyond to make sure that you are happy with the work that was completed.

Eli
Eli
2 reviews Calgary, AB
10/10

Deck Renovation

  Assiniboine Lights & Landscapes
403-301-3300
Calgary
AB
CANADA

They did an absolutely fantastic job replacing our deck, and re-landscaping our back yard. The quality of the workmanship was outstanding, and I would highly recommend their services anytime!

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Company Response

Thank you so much the review Eli! We are so happy to hear that you had such an excellent experience and the deck turned out fantastic! If you have any other landscape projects in the future please keep us in mind, we would love to work with you again!

Patricia
Patricia
1 review Calgary, AB
10/10

Cedar skirting around the deck ( lower level)

  Assiniboine Lights & Landscapes
403-301-3300
Calgary
AB
CANADA

Enclosed the area, neat, clean following through with other projects completed by Assiniboine
No fuss Colin and Zeke came on time, worked, completed the job, and cleaned up. Yard looked great

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Company Response

Thank you for submitting a review Patricia, it was a pleasure to work with you again. Enjoy the last few days of Summer!

Kathy
Kathy
1 review Calgary, AB
10/10

Landscaping

  Assiniboine Lights & Landscapes
403-301-3300
Calgary
AB
CANADA

Removed existing sod and replaced it with landscape rock. Relocated existing large stone with house number on it. Carefully did all of this work around my large spruce tree.

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Company Response

Thank you for the review Kathy. We appreciate the positive feedback and hope to work with you again in the future!

elidec55
elidec55
2 reviews Calgary, AB
10/10

Sitting wall in a front patio

  Assiniboine Lights & Landscapes
403-301-3300
Calgary
AB
CANADA

Just one word...AMAZING...Thank you so much Kris, Ryan and your team for this beautiful project....we love it so much...beyond our expectations...

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Company Response

It was a pleasure to work with you once again and thank you so much for taking the time to submit a review! We really do appreciate the positive feedback. Hope that you enjoy the rest of your summer!

Mike
Mike
1 review Calgary, AB
10/10

Front yard landscaping

Very pleased with the transparency of the quotation and quality of the work. The team is also very experienced and able to provide guidance and direction if any aspects of the customer's design is impractical. This was our case and we are very pleased with the final outcome.

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Company Response

Thank you so much for taking the time to submit a review Mike!

Our crews have years and years of landscaping experience, which allows them to provide valuable input on the their clients projects. We are very happy to hear that this was something that you experienced with Assiniboine!

melissampotter
melissampotter
1 review Okotoks, AB
10/10

Flagstone patio repair

We hired Assiniboine to repair a flagstone patio that had sunk due to a poor foundation. From quote to finished project, all staff were timely and reasonable to work with. Quote was reasonable and final cost was as quoted. We found all staff to be knowledgeable and focused on providing a high quality product. Excellent experience and would totally recommend Assiniboine to anyone!

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Company Response

Thank you so much the review and the kinds words. We are so happy to hear that you had such an excellent experience and the flagstone patio repair work turned out fantastic! If you have any other landscape projects in the future please keep us in mind, we would love to work with you again!

Ryan
Ryan
2 reviews Calgary, AB
10/10

Front yard landscaping

  Assiniboine Lights & Landscapes
403-301-3300
Calgary
AB
CANADA

Colin was completely prepared and always on time, easy to get a hold of and get quick answers, and Zikky’s Craftsmanship and attention to detail was excellent!

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Company Response

Thank you very much for taking the time to submit a review! The front yard landscape additions have really enhanced the curb appeal for your home and we are glad to hear that you had a really positive experience throughout the project. Have a wonderful summer and we hope to work with you again in the future!

rkb2011
rkb2011
1 review Calgary, AB
8/10

Backyard renovation

  Assiniboine Lights & Landscapes
403-301-3300
Calgary
AB
CANADA

We were happy with the quality of the work. The guys doing the job were very nice and respectful to our family.

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Company Response

Thank you for the review! The project turned out beautifully and really transformed all aspects of your backyard. Hope that this summer is warm & sunny so you can spend lots of time outdoors enjoying your revamped yard!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Assiniboine Lights & Landscapes

Assiniboine Lights & Landscapes has been operating in Calgary for over 15 years. Our services include landscape construction, property maintenance, snow removal and professional Christmas light installations. At Assiniboine we work very hard to ensure that our customers are happy and that we are providing a first rate service.

Assiniboine's Landscape Construction Division: specializes in stone patios & pathways, retaining walls, decks & railings, fences & gates, pergolas, flower beds, sodding, grading, planting and so much more. No matter the size of your project, Assiniboine is equipped to do the job.

Assiniboine's Property Maintenance Division: services residential, condominium and commercial properties. Our services include weekly and bi-weekly lawn care, vacation cuts, hedge and tree pruning, bed maintenance and fertilization. We also offer Spring and Fall clean up packages to start and end the season right.

Assiniboine's Snow Removal & Ice Management Division: services both residential, condominium, and commercial properties. Our crews use everything from shovels, scrapers and snow blowers to skid steers, power brushes, snow plows, sanders and dump trucks to ensure the safety of our clients.

Assiniboine's Christmas Light Division: provides the best installations in the business. We specialize in large trees, steep roofs and bringing attention to your home or business during the holiday season. We take great pride in providing a professional, hassle-free service during a busy time of year for everyone.

CATEGORIES
Fences & Gates, Landscape Contractors & Designers, Lawn Maintenance, Lighting, Decks, Snow Removal, Interlocking Stone, and Landscape Architects
PRODUCTS
At Assiniboine Lights & Landscapes, we have carefully chosen reputable suppliers who have not only proven to provide the highest quality products but who also know their product inside and out.
WEBSITE
http://www.assiniboine.com
YEAR ESTABLISHED
2001
MEMBERSHIPS
A+ rating from the Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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