Super sorry you feel this way!! I have tried a few times to get a hold of you but no answer... We understand that you have some water leaking into your basement. As I'm sure you are aware, the flashing and ledgerboard was installed by your builder prior to our arrival, so I'm not sure how we could have caused that issue. I totally understand that you very angry, but I assume if you did think we caused it, we would have heard about it prior to this and this would be an insurance claim.
Since we built your beautiful yard over 3.5 years ago we have served over 4500 clients and haven't had any other online complaints or issues we weren't able to resolve amicably. In fact, we are very grateful, flattered and proud of the reviews on homestars, which is proof that we have the integrity to deliver on our promises and take pride in our work! Our goal is to make every client so stoked they become an Assiniboine ambassador!
We can meet with you and your builder to address the issue together anytime? We understand you are under a lot of stress, we are here to minimize stress!! Not enhance it!! Let us know if there is anyway we can help!! Your deck and landscape still look amazing! Contact us anytime to discuss further and figure things out!