Assiniboine Lights & Landscapes

Fences & Gates
Calgary AB
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94%

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Reviews by rating (past 12 months)

Reviews for Assiniboine Lights & Landscapes

Average customer rating:
9.5 10 (78 reviews)

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Laura  from Calgary
Laura from Calgary
6 reviews Calgary, AB
10/10

Fantastic Front Yard

We have a smaller front yard and Assiniboine made it look spectacular! They created a raised bed with beautiful cotonester hedges surrounded by mow brick which matched our existing stone work on our porch, as well as creating a lighted path up our walkway and adding stone around our tree. All the staff we dealt with was very personable, prompt and easy to contact. Not to mention, we got the work done in the same week as we got our quote! We will definitely use Assiniboine for all our future landscaping needs and recommend them to everyone!

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Company Response

Thank you for taking the time to submit a review for the work Laura, we very much appreciate it! We completely agree with you, the work turned out great and has really enhanced your curb appeal. We hope to work with you again in the future. Enjoy your Summer!

Paul
Paul
10 reviews Calgary, AB
10/10

Christmas lights setup and takedown

We were very happy with using this company for our Christmas lights. We purchased the lights from them and paid for the setup and takedown. The service was excellent and they always did what they said they would. We'll be using them again for sure.

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Company Response

We really appreciate you taking the time to write a review for us! Thank you for the wonderful feedback and we are so pleased to hear that you are so happy with our Christmas light services.

Mike B.
Mike B.
3 reviews Calgary, AB
10/10

Constructed a fence

The constructed a combination of retaining wall and fence around the perimeter of my property. They did an amazing job and we love the way the fence turned out.

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Company Response

Thank you so much for the review Mike! The retaining wall/fence combo turned out great and we are so glad to hear that you pleased with the end product. Hope you have a wonderful summer!

Kim
Kim
1 review Calgary, AB
10/10

Gate in backyard created from existing fence.

Did a good job in a timely fashion with good clean up after work. Repurposed existing fence.

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Company Response

Thank you for taking the time to submit a review Kim, we very much appreciate it! The large back gate turned out to be not only extremely function, but also very aesthetically pleasing. We hope that you have a wonderful summer.

J N.
J N.
1 review Calgary, AB
10/10

Front yard landscaping

Amazing front yard xeriscape, done very quickly and with a lot of detail. Staff were great to work with, professional and motivated.

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Company Response

We really appreciate you taking the time to write a review and are so happy to hear that you were pleased with the crew and the final results. The front yard turned out fantastic! Looking forward to working with you again this summer.

Dan
Dan
2 reviews Calgary, AB
8/10

Front yard landscaped.

Hired a landscape designer, she had recommended Assiniboine to us. We requested a few quotes from different vendors. But ultimately went with Assiniboine.

They stuck to the schedule and to the budget. Overall really impressed.

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Company Response

Thank you for taking the time to submit a review Dan! It is always so nice to get feedback from our valued clients and we are very happy to hear that you had such a positive experience with our company. Enjoy the summer!

Keith F in Calgary
Keith F in Calgary
1 review Calgary, AB
0/10

Snow Clearing

We contracted for sidewalk and walkway snow removal while we were away in February, as well as for our next door neighbor, whose house we were minding. After a significant snowfall no one showed up within the 24 hour window. My Mother, who was minding our house told me that the sidewalks and walkways had not been cleared. I contacted Assiniboine and someone did show up but only cleared our property and then, before they could leave, were told to clear the neighbor's property. The day of our return, there was a snowfall and another neighbor cleared our sidewalk but not the walkway. Someone from Assiniboine showed up and cleared half of the walkway and then left. A picture is provided. They did nothing with the neighbor's property. I had to deal with that. I WILL NEVER CONTRACT WITH ASSINIBOINE AGAIN.

1 of 1 people found this review helpful.
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Company Response

Thank you for your candid review Keith. We do regret that you feel this way after 10 years of working with our company using both our snow removal and Christmas light installation services.

As you indicated there was a mix up on our end, which we immediately addressed once it was brought to our attention. We did then, and still do, apologize profusely for that error as that is not up to our standards of service. We are working on improving our scheduling systems so that these types of situations do not arise in the future.

In regards to the half cleared walkway, our customer service team was not made aware of this incident and would have been happy to look into it for you. Upon further investigation it appears that the crew realized part way through that your vacation removal contract had in fact ended the day before. That being said, they should have notified you to ensure that there was no cause for confusion and completed the clearing as a show of goodwill.

We really appreciate all client feedback, good and bad, and are constantly using this information to make improvements in order to enhance our clients experiences.

Sharon in Signal Hill
Sharon in Signal Hill
2 reviews Calgary, AB
10/10

Snow cleaning

The company was professional and honourable. They were on time courteous and always respectful of the property they were cleaning. I would recommend them highly to anyone that requires professional And Timely snow cleaning.

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Company Response

Thank you very much for taking the time to submit a review. Our snow removal crews work extremely hard, especially with the amount of snow that fell this past season, so it is great to get such positive feedback!

Discovery home in Calgary
Discovery home in Calgary
1 review Calgary, AB
10/10

Holiday light installations

Install occurred as scheduled. Team was responsive in swinging by to replace burnt out lights. Team provides a great service, good follow through and courteous service. I would definitely recommend his company.

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Company Response

We really appreciate you taking the time to write a review for us! Thank you for the wonderful feedback and we are so pleased to hear that you are so happy with our Christmas light services.

k-bull in Calgary
k-bull in Calgary
1 review Calgary, AB
10/10

Christmas Light Installation

Assiniboine did a great job. We leave the lights on our porch in the morning and they come and install during the day. The design was exactly what I asked for. After Christmas they return and remove the lights (for an additional fee) and place them neatly in the bin I left out.

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Company Response

Thank you for the kind review! Everyone here works very hard to make sure that the customers experience and the end result is top notch so we are so glad to hear that it isn't going unnoticed!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Assiniboine Lights & Landscapes

Assiniboine Lights & Landscapes has been operating in Calgary for over 15 years. Our services include landscape construction, property maintenance, snow removal and professional Christmas light installations. At Assiniboine we work very hard to ensure that our customers are happy and that we are providing a first rate service.

Assiniboine's Landscape Construction Division: specializes in stone patios & pathways, retaining walls, decks & railings, fences & gates, pergolas, flower beds, sodding, grading, planting and so much more. No matter the size of your project, Assiniboine is equipped to do the job.

Assiniboine's Property Maintenance Division: services residential, condominium and commercial properties. Our services include weekly and bi-weekly lawn care, vacation cuts, hedge and tree pruning, bed maintenance and fertilization. We also offer Spring and Fall clean up packages to start and end the season right.

Assiniboine's Snow Removal & Ice Management Division: services both residential, condominium, and commercial properties. Our crews use everything from shovels, scrapers and snow blowers to skid steers, power brushes, snow plows, sanders and dump trucks to ensure the safety of our clients.

Assiniboine's Christmas Light Division: provides the best installations in the business. We specialize in large trees, steep roofs and bringing attention to your home or business during the holiday season. We take great pride in providing a professional, hassle-free service during a busy time of year for everyone.

CATEGORIES
Fences & Gates, Landscape Contractors & Designers, Lawn Maintenance, Lighting, Decks, Snow Removal, Interlocking Stone, and Landscape Architects
PRODUCTS
At Assiniboine Lights & Landscapes, we have carefully chosen reputable suppliers who have not only proven to provide the highest quality products but who also know their product inside and out.
WEBSITE
http://www.assiniboine.com
YEAR ESTABLISHED
2001
MEMBERSHIPS
A+ rating from the Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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