Buzz Plumbing Services Inc

We used Buzz plumbing before and rates were reasonable, but this time around I feel I got seriously taken advantage of.

We texted and mentioned our bathtub faucet was leaking, and Buzz text back saying they could come by the next day at 11am to repair it. The plumber came in around 12:15(a little late but that wasn't a big deal) then proceeded to repair the faucet. After the seriously simple repair they stuck me with a $450 bill. Didn't even give us an estimate!?!? Just repaired it with a cheap part and charged us $450!?! I asked what the $450 charge was for and the plumber started going off on how he only earns $100,000 a year and the service charge was $200 for just coming in. The plumber also began ranting on how the tub was 1 year out of date and the faucet was in a different warehouse etc etc etc..... It was a Friday morning non emergency call and they still charged $200 for a service call even though we contacted them the day before non emergency call.....

I found the part at the local hardware store for $40....they charge $250....wowzers!!!!!!

Be very wary of this company as it seems they're now beginning to gouge customers with inflated service costs and parts costs. There are alot more honest, affordable options out there.