Installation is very poor, leaving lots of mess on the ground, from an Iranian guy and another young Iranian. Even worse, when air conditioner is working, lots of water is leaking from the furnace, which terribly damaged my basement. I phoned the customer service many times, they said that a contract had phoned us but could not reached us. Then they said our file was not in their system (Telling the truth, man!). After 2 or 3 weeks, they did asked a contact phone us, and we did receive the call; the guy said he would come to repair on either saturday or sunday, without telling when he would come. Guess what, the guy never show up. when we phone him on the late saturday or sunday, this guy did not anwer us. What a poor personality he is. If you can not come, just let us know and do not waste our time. If I knew and read this review earlier, I definitely would not install York From this company. Strongly recommend: NOT use this company if you do not want troubles.
What terrible experience, and it is a nightmire.
- Approximate cost of services:
- $2,300.00