Trico Homes Inc

We take this type of feedback very seriously. I have looked into your concerns, reviewed your paper work, and discussed your feedback with the appropriate walk through personnel, construction team and Erin. Your possession paper work shows 2 deficiencies on possession day. A minor shingle repair and the blinds were not installed. There are no emergency items listed; nor reported since possession. Your home was habitable on possession day as we would not move a customer into a home if it were not in a habitable state. Erin did contact the office to advise that she spoke with you regarding these two items and the timeline for completion. I understand the blinds not being installed was disappointing and we are diligently working with our trade contractor to have them installed tomorrow. We sincerely apologize for the blind installation delay. I want to assure you that Trico is committed to working with you throughout the warranty period. If you have question or concerns, please do not hesitate to contact me. - Nicole Walker, Customer Relations Manager.

Thank You Malcolm & Gail! The Kennedy 2 is one of our most popular models. I'm sure your home is absolutely beautiful. I am so pleased to hear that Jordan was able to help you through the whole process from beginning to the end. You are part of our Trico family and we value your business very much! Thank you for recommending Trico Homes to your friends and family. If you have question or concerns, please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager.

Thank you Sukhveer for taking the time to fill out a Homestars Review. Congratulations on purchasing your first home! That is very exciting. I am so happy to hear that we were able to help you with your selections and provide weekly updates. These updates keep you informed of the building process and gives you a visual as your home is being built. Thank you for your business and we hope that you love your new home and enjoy the beautiful city of Calgary. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Thank you Jamie and Cam for taking the time to write a review! Wow your first home! That is very exciting. I am so pleased to hear that you had an amazing experience. The community of Legacy is beautiful with all the water fountains and walkways. Sharon and Clint are very friendly, personable and always make our customers feel like they are part of the Trico family. They will be thrilled to hear your positive comments! Please do not hesitate to contact the warranty department or stop by the show home at anytime. Nicole Walker, Customer Relations Manager

Thank you Diane for taking the time to write a Homestars Review! Our reputation is very important in so may ways. We understand that consumers value a company that stands behind their word and delivers what their branding advertises. Kelsey and Taylor are a great team and I consistently hear positive feedback from our customers. Thank you for your business and please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Thank you Allan for writing this review. We are pleased to hear that Trico Homes was selected to build your first dream home and that all aspects of the process was wonderful. We want to continue to help you in any way we can so please do not hesitate to contact the warranty office at anytime. Nicole Walker, Customer Relations Manager

Thanks so much Courtney for this amazing review! It has always been our goal to deliver honest, prompt and exceptional service. Our site staff and trade contractors always strive to build the highest quality home in Calgary. Thank you for stating that in the future you would only build or buy from Trico Homes. We feel honored that you feel this way. Please do not hesitate to contact the warranty department at anytime if you have questions or concerns regarding your home. Nicole Walker, Customer Relations Manager

Thank you Courtney for taking the time to write this review. It's so great to hear all the positive comments about the Trico team. Our goal to customer satisfaction is our main priority from the time of purchase through to post possession. We understand building a home is a big investment and once we give you your keys the commitment to customer service continues. We are always here for you, so please contact us at anytime if you have questions or concerns regarding your home. Nicole Walker, Customer Relations Manager

Thank you Maryam for writing this review and recommending Trico Homes to your friends. We are happy to hear you love your new home and that the quality is really good. Building a home can be very time consuming and a big commitment. We will continue to work with you if you have questions or concerns. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

Thank you April for taking the time to write a review. Purchasing a home for the first time can be very stressful and time consuming. It is our goal to make this process easy and stress free. We are pleased to hear the sales team was knowledgeable and assisted you through the process. Our post possession warranty team is always available. Please do not hesitate to contact us at anytime. Nicole Walker, Customer Relations Manager