I had purchased a Lazy Boy chair for my husband about 10 years ago. The chair has been cleaned and well looked after as he is the only one who using it. After many years of use one of the springs broke. Needless to say we knew we had to have it fixed because replacing it would be a lot of money. I called J R Rahey's Furniture and they immediately had someone come to the house and see if it could be repaired. The gentleman who came looked it over and said that it could be repaired and it would be like new. Within a matter of a week the chair was repaired. The workmanship was terrific and the time frame to have it fixed was wonderful. Also, we couldn't believe that it only cost $80.00 to have this chair repaired like new. Would definitely recommend getting a chair that costs a lot of money repaired rather than replaced.