Superior Home Improvements

My upstairs windows were all replaced from brick to brick and the downstairs were retrofit....they did an excellent job ..cleaned up after themselves and I have been very pleased. The job was done in 2007 and everything has been good.

Hi Jeff, Barry, Art and Crew:

Always a pleasure to do business with all of you. Who would have thought that there are still companies out there who are skilled, ethical and caring – the name speaks for itself “Superior Home Improvements”. Quality Product and Quality Installation – it does not get better than this. You have played an intricate part through the various phases in our 10 year home renovation project, and as we entered each phase that required a new door and new windows I always felt totally confident placing a call to you, knowing that you would still be in business and that the job would be done correctly – what a relief – as we have certainly experienced many ups and downs with other aspects of our project renovations. You’re a great team – you’re organized, polite and efficient - you complement each other and work very well together. It is my pleasure to have done business with you over the years and to refer your company. Much success to all of you – it is well earned.

Sincerely
Brigitte
Stouffville, On.

Hi Jeff,

Thank you for registering our windows with Vinylbilt.

Your services from Sales, to Installation and after Sales support are superb.

Now I see all the suggestions Karl had made during our consult were very valid points. Please pass our thanks to Karl.

Dan and Sapa were excellent with the installation. So careful in moving about the furniture and putting up a scaffold. I can see the care they took to install each window. Dan was very patient to address all my concerns. Please also pass our thanks to them.

The windows themselves are gorgeous. Top of the notch quality. I will definitely refer you to our friends and use you again for the rest of the windows in our house.

Love my new windows!

Betty

I would like to take this opportunity Karl to tell you how pleased I am with my new windows,
They are all you said they would be.
The Installer Dan was truly a hard working ,caring ,and Polite young man, He was calm,& unhurried, always smiling. Dan also kindly fixed my front door for me ,which I appreciated very much. He did a great job on all he did, and all was done like he loved doing it, he sure knows his job. He should be highly appreciated by Superior Home Improvements, were it my company I certainly would want him working for me, HE IS AN ASSET for the company. Thank you once again Karl.

After much research and deliberation, I hired Superior Home Improvements to replace all the windows and two sliding glass doors in my home. They completed about 2/3 of the job last summer and I have contracted with them to replace the last three windows this month.

I was extremely pleased with their service, from the first sales call with Barry right through to the installation. It's a huge expenditure and my house is very old so I'm used to "surprises" whenever I have work done. This time there were no "surprises", They gave me sound advice, were patient and thorough in answering my questions and always followed through.

I'm thrilled with my new windows and I can't wait to get the final ones installed so I can enjoy them this summer. Jeff, Art and Barry gave me confidence that I was making the right decision and didn't disappoint. Their installers were considerate, professional and flexible. All in all, a very good experience and I would recommend them to friends and family. I just wish they did more than windows and doors.

We had Superior Home Improvements replace our living room window. The installation was done on time, the new window looks great and the service was friendly and efficient. Highly recommended!

My in-laws had their front door replaced by Superior Home Improvements a few years back. The quality of the door system AND the workmanship/installation made the decision to go with them for our door, an easy one. Working with Karl during the design/quoting process made us very comfortable with the decision. He was very patient with us being indecisive and was always available for questions or concerns. Once the door was ready, Dan and his team were equally professional during the installation. They were very careful to protect our home from dust/debris (and the cold (-20) and the door went in beautifully. These guys were not the cheapest, but present an undeniable value for the no-stress, hassle-free, done-on time/on budget, clear communication, excellent end-result. Our only problem with the new door is that now we want the windows done.

I first employed Superior Home Improvements to replace a front door in 2000. In the past 15 years they have replaced 4 exterior doors, 1 large patio door and a couple of windows (the approx cost listed is for all the jobs together). Since we have an older home, each replacement has presented its own set of unique challenges. Too daunting a task for many but they have always come through with flying colours. From the time we meet with Art or Karl for an estimate, to dealing with Jeff for the install, their service has been nothing short of exemplary! They are HONEST, trustworthy, competitive in pricing (better quality products most times at a lesser price), reliable, qualified, and a pleasure to deal with. Their installers are pleasant, diligent, informative and ALWAYS leave your home free of debris and clean - you would never know they were there when they are done. I have recommended this company to many family members, friends, neighbours, and business associates, none have been disappointed. In the construction industry it is VERY hard to find a good trade but when you do it is like having a great mechanic. You might not need them every day but when you do it is nice to know that they are there to help, you can trust them to do the job right and not take you for a ride. It is also encouraging that since Superior have been in business for so many years, if a problem does arise, they are still around to rectify it. If you need windows or doors, this is the ONLY company you need to call. I am an extremely picky person - wanting all the details taken care of and they have never disappointed - call them, you won't be disappointed either.

Excellent workmanship, good company, great people, courteous, finished work on time as promised. Barry K was excellent to deal with. Honest. A company you can trust! Will call again for future projects.

Recently we went out for quotes to replace our back door and kitchen window. After receiving several quotes we went with Superior Home Improvements. They offered the best value for our budget and provided premium products without the premium cost. Right from our first meeting with their sale representative, we knew that we were dealing with a top notch company. Karl not only provided a friendly and professional service, he answered all my questions (I had a lot of those). He provided us with valuable information and helped us to choose the best window for our kitchen. Within a few days of signing the contract, Jeff came to do the final measurements. He confirmed that it would likely take 6 to 8 weeks for our order to arrive. We were very pleased when, 6 weeks later, we received a call from Jeff saying that our order had arrived and they were ready to install it. Within a few days their installer arrived. Dan was punctual, skilled, and efficient. When he ran into an unexpected problem with the installation of our kitchen window, he found a solution quickly. With approval from the office, he took care of the issue and the rest of the install went very smoothly. He made sure the door and frame were fitted perfectly and the lock operated smoothly. He made sure that he had cleaned everything up before he left. Although this was not the first time we have replaced windows or doors, it is the first time that we have been totally satisfied with the company we were dealing with. We would highly recommend their services and would use them again without hesitation. Thank you to Karl, Jeff and Dan for making this a positive experience.
NOTE: The day after the install I received an email with all the warranty information on both the window and the door. It had all been completed by Superior, so I did not have to do anything.