Karen was wonderful to work with. Very experienced and knowledgeable as well as responsive. When we had an issue she was always there. She has gone through the whole design build process herself so she knew what to look for. Karen had an excellent eye for design and detail - and having seen her other projects they are not cookie cutter. She brings a unique approach to each client. She for example designed all the cabinetry for us and added some really interesting accents. We didn't go with all her recommendations but that was fine with her. The kitchen design again was something she took over from the architect as she added a better orientation.