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Phil in Fort saskatchewan
Phil in Fort saskatchewan
1 review Fort Saskatchewan, AB
0/10

New Home

After the sales process, their true colours come out. You have no say in how the home is built and good luck getting anybody to return a phone call. They care only about getting your money and then bully you into following their "process". Their sub trades are not properly supervised by Greenboro and get away with shoddy to average work. Turnover in their staff is crazy. The person who sold you the house will likely have quit by the time it's ready. They force clients to move into homes that are barely complete and threaten to sue if you question them. The paint had barely dried in my house and they were forcing me to take the keys with no sidewalks, driveway, siding, eaves, and they had plenty of warm weather to have that work completed before winter. The lot is strewn with debris and junk. Their specs are the minimum standard. They allegedly had cash flow problems a couple of years ago and were taking over 90 days to pay sub trades so now the best tradespeople won't work for them any longer. Don't let the sales process fool you. Check out the JD Power New Home Builder survey and spend the extra few thousand to build with Sterling Homes or a highly rated builder. Greenboro's CEO is based in Calgary and doesn't give a hoot about the Edmonton operations. Save yourself some grief. Once you've signed the contract with Greenboro and dealt with the Yahoo's at their Edmonton office, you'll soon learn that they only care about getting your money ASAP and nothing else.

Approximate cost of services:
$400,000.00
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Phil in Fort saskatchewan
Phil in Fort saskatchewan
1 review Fort Saskatchewan, AB
8/10

New Home

The house is nice and a good value. They have a very high turnover in staff, which is a customer service issue. The price of their upgrades is very high. The support is exceptional until you sign the contract then it's difficult to get in touch with anybody. Overall, they're a good company and they build a good home. If you're looking for a builder that keeps you up to date at every step, this is not your builder. If you want to save a few dollars and don't mind never hearing from your builder then I'd recommend Greenboro.

Approximate cost of services:
$350,000.00