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Elegant Sofa Outlet

8261 Woodbine Avenue Markham ON
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Elegant Sofa Outlet
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Reviews by rating (past 12 months)

Reviews for Elegant Sofa Outlet

Average customer rating:
1.5 10 (2 reviews)

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Private User
Private User
Private User reviews Toronto, ON

Not a good product; not good service

I Recommended the place to my friends who then bought a sofa and several occasional chairs. Yvonne, who served them,did not offer any advise on the material that was selected for the sofa and when it began to fray and come apart a year later, she told them they should NOT have picked that particular fabric for a sofa that would receive a lot of wear. The store refused to do anything. about the problem. I would not recommend this place.

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S from North York
S from North York
1 review North York, ON

First Review


Custom order of Sectional Sofa

Elegant sofa Outlet in Markham will sell you 'custom made' sofa. You can actually customize size, shape, fabric etc... If they can deliver on their promises’ ? is a big question mark. For me all went well until they delivered my sofa in a wrong color. At first they wouldn't admit the mistake, then it became endless story from how the fabric in not available anymore, though will not allow me to choose a different color/fabric. Eight weeks later they are delivering the color I ordered (upholstery fabric only), but not in a design I ordered. They actually came to my place, strip the sofa off and put a new cover, only to discover that this time it had stitches where they do not belong. The next thing , they agreed only to replace pieces of fabric where the stitches are visible, Only now the fabric is not in the same direction as the rest of the sofa, leaving me with visible patches of colors.... and I paid them a full asking price.

1 of 1 people found this review helpful.
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