Phillips Moving & Storage

Moving & Storage
2525 Steeles Ave. West Toronto ON M3J 2P1
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81%

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Reviews for Phillips Moving & Storage

Average customer rating:
8.6 10 (74 reviews)

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Mike D from Orangeville
Mike D from Orangeville
1 review Orangeville, ON
10/10

Moving

I used Phillips Moving and Storage for a very large move and my most important feedback would have to be that I would highly recommend them. I thought we did a good job packing, but they still went through and did a lot on the end to ensure everything was being moved properly and safely. It was a big move in bad weather and they pushed through, working very hard and diligently to complete the job efficiently and with proper care.

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Company Response

Thanks Mike. Yes it was a large relocation but all the crew members that worked on your move enjoyed working with you and we're very appreciative of how well you fed them! Thanks again.

Giannina Descalzi from Toronto
Giannina Descalzi from Toronto
1 review Toronto, ON
10/10

Our Move to New York City

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am commenting on our recent move with Phillips and North American. We have received all our items, and this past weekend finally completed emptying all of our boxes. Everything was delivered well and we are very happy with how everything turned out.

In particular I wanted to mention that the moving crew from Phillips that showed up to our home in Toronto was fantastic! They were incredibly polite, professional, and caring. We were very impressed with how careful they were with handling all of our belongings, and with how kind and understanding they were towards our cat, who kept getting in their way.

Thank-you so very much to Carmine for all your help with our move; simply put, we could not have done it without you.

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Ryan Brandimore from North York
Ryan Brandimore from North York
1 review North York, ON
10/10

Local Toronto Move

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just wanted to send out a big thank you to Phillips Moving Co., and specifically Delroy, Daniel and Hugo for a job well done! Our move was seamless end to end. The guys took such great care of our belongings and had such great workmanship when it came to wrapping/protecting our fragile items. Can't thank you guys enough. Made the whole moving process painless!

0 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to submit this Ryan. We will make sure that Delroy, Daniel and Hugo see your review. Cheers.

Liz from Calgary
Liz from Calgary
1 review Calgary, AB
10/10

Move from Toronto to Calgary

Have nothing but the best to say about Phillips. They moved us from Toronto to Calgary. The guys were friendly, professional and were very considerate with the other tenants in the building who were held up a bit by the move. The move itself went fast and our contact at Phillips was very good at communicating with us where our stuff was and when it would arrive. Everything arrived on time and in one piece. Would definitely recommend!!

0 of 1 people found this review helpful.
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Company Response

Thank you for the feedback Liz, we will make sure it gets back to the crew. Take care and have fun in Calgary!

Will from Waterloo
Will from Waterloo
1 review Waterloo, ON
10/10

International Move

Very impressed with Phillips. They moved us from Waterloo, Ontario to Brookings, South Dakota. We were kept in the loop the whole time and the movers were polite, easy to talk to, and careful with our stuff. Highly recommended!

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Company Response

Thanks for the review Will, we appreciate it. All the best as you settle in out in Brookings.

Laura K from North York
Laura K from North York
1 review North York, ON
10/10

Moving

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"The guys were absolutely awesome today! They all worked so hard and were so pleasant to my family. Couldn't ask for a better moving crew! They went above and beyond!!"

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DT
DT
2 reviews North York, ON
8/10

move+storage+move .. final results TBD

the final move stage (from storage to house) is coming up .. the original consultation in Vancouver w/ Crescent Movers (agent to NA vanlines) was 8/10, the move pickup with Crescent was 3/10 (late, unorganized, 'the morning after' personnel, rushed, etc. .. we went into storage at North American Van Lines Agent Phillips Moving and Storage for the summer - and now the final move with Phillips is set for Tuesday, Owner and Lead Man Peter M. is accommodating and portrays confidence and professionalism - with a comforting personal side ... a final review will follow here and on other social/info media .. I anticipate a very favorable review for PMS [we'll hold to the 8/10 for now pending the final move experience]

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1 of 1 people found this review helpful.
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Company Response

Melissa & Toronto
Melissa & Toronto
3 reviews Richmond Hill, ON
1/10

Moving

One of the worst moving companies I've used. They sent two older gentlemen who looked and acted really tired, and someone else to stay down at the truck. At the end of the day, our move from one to another same exact size condo literally RIGHT ACROSS THE STREET took 1.5 hours longer than our move a few years ago from a huge house to a small condo 40km away. The condo move costed us 500.00 more than the estimate. They also left our mattress in the garbage room. I suspect this all took so long because that tired gentleman kind of just stood around really really slowly moving small boxes into the hallway. Like one box every few minutes, then stop to take a minute for a breathe, then anotehr box, etc... it was kind of ridiculous.

We contacted the company who told us this was all normal, so that just put the final nail in the coffin. IT's normal to leave someone's mattress in a garbage room.

1 of 1 people found this review helpful.
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Company Response

Melissa, I am very sorry to see this review and learn you were not completely satisfied by our service. Sadly, based on the information you've provided I can't determine which job this was. Customer satisfaction is our top priority. If you could please call me directly at 416-661-2797 I would appreciate the opportunity to resolve your issues. Peter, owner of Phillips Moving & Storage.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phillips Moving & Storage

Phillips Moving & Storage, the Toronto agent for North American Moving Services, is celebrating 90 years of service. Whether you are moving across town, across Canada, across the border or across the world. . . We'll Get You There!
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