Phillips Moving is Amazing
- Approximate cost of services:
- $1,800.00
- Company Response
Thank you so much for the review Connell. We were happy to help. Your crew said they had a great day too. All the best to you and Maria in your new home.
Thank you so much for the review Connell. We were happy to help. Your crew said they had a great day too. All the best to you and Maria in your new home.
Hello Sarah Z., we can confirm that we did provide you an "estimate" weeks ago and advised you a deposit is required in order to move forward. You phoned in june 9 to confirm that we had secured your move date and we were quick to tell you we had not, as you had never given us a deposit. You did confirm that you had never given us a deposit, yet you demanded we secure the date. We tried to help you work through the confusion as we advised you that if you don't give us a deposit then you do not have a contract with us. You proceeded to become very hostile to our staff so we advised you that we would not be doing business with you and wished you all the best with your relocation.
We are sorry to hear about you experience Lisa. It certainly did not live up to our standards. We know that you have spoken to our claims manager since posting this review and we know he is working to assist you in resolving any issues.
Aoife, i am very sorry that we let you down. I totally understand if you don't want to put anymore time into this but if you do, I can be reached directly at peter@phillipsmoving.com
Jeff, thanks so much for the review. We appreciate it and we will share with your crew (yes, you go their names right!). All the best.
Thanks Allan. We appreciate you taking the time to write this. All the best out west!