Contacted Graeme and he did come within a day to look at both appliances. Explained the issue with the washer and how it was off balance and smoked during spin cycles. He ran a drain spin cycle on an empty machine and said it was fine. NO IT'S NOT. SMOKED and part of the belt was left in my next load. Called and left a message 5x over 4 days NO RETURNED CALL. He was to repair the ice maker in the fridge and replace the door gasket again no contact no returned calls. I have reported to the company who recommended him and I WILL NEVER CONTACT HIM AGAIN. Time to retire buddy if you don't want to work.