WORST SERVICE and UNPROFESSIONALISM I have ever experienced. My wife and I sent our wedding dress in last September 2010 to get drycleaned and boxed for safekeeping and we still haven't gotten it back. That's almost 10 months! After much investigating, the reason we don't have it back is because the dress is ruined. We got to review the progress in May-11 and the colour has drastically changed and the original soft texture feels like sandpaper. We are so upset and Mahomud is proposing to reimburse us with "depreciated value" which is about 25% of original cost. Imagine taking your invaluable wedding dress in and now its ruined and your compensation is that? All I am saying is be careful!. There are alternatives to this place and if you plan to dryclean something valuable, stay away.
- Approximate cost of services:
- $600.00