All Weather Windows Renovations

Windows & Doors Installation & Service
18550 118A Avenue NW Edmonton AB T5S 2K7
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82%

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Reviews by rating (past 12 months)
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Best of 2013 winner 3 timesBest of 2013winner 3 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for All Weather Windows Renovations

Average customer rating:
8.5 10 (353 reviews)

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Disappointed
Disappointed
0 reviews Edmonton, AB
1/10

Horrible service

Cheap door. The sliding door seal leaked needed to be replaced after 2 years. Lots of calls to the service department and missed appointments dates they replaced the glass. A year later the other side started to leak, $250 for the service call again missed the appointment date still waiting for a call to rebook. Only 2 years full warranty after that pay for the service call

Approximate cost of services:
$10,000.00
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Kathie in Vancouver
Kathie in Vancouver
0 reviews Vancouver, BC
10/10

Exterior doors

AWW replaced our windows years ago and we were very happy at that time so we called on them to do our exterior bungalow doors. From the sales estimate and right through Mitch and then Russ the installer we were very satisfied with the results, timeliness, and professionalism.

Approximate cost of services:
$3,800.00
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Company Response

Dear Kathie, this is great to hear! We will relay this back to our team internally. Thank you for taking the time to let us know; we appreciate your feedback so much. Best, Fay

Private User
Private User
Private User reviews Calgary, AB
10/10

Window Installation

AWW installed 11 windows in total. From first visit, with salesman Graham to final installation, all people associated with our install were professional, courteous respectful of our property and of Covid protocols. Installation dates given us were very timely and the windows and crew showed up exactly as specified. The crew did an exceptional job installing the windows and finishing the interior casings. Our space was respected and left clean. One small widow was incorrectly measured but a reorder was placed immediately by Kurt and arrived in a timely manner on the date given. A different crew came in to finish up our project and their workmanship and professionalism equaled the first crew. Me concern was paying the account in full for an incomplete job. AWW offered a holdback without our even asking. In construction there is often unplanned issues and they can either be a deal-breaker or affirm professionalism in how they are handled. All emails were answered the same day we inquired of any questions or concerns. We fully recommend AWW based on our positive experience.
Jim

Approximate cost of services:
$11,000.00
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Company Response

Dear Jim, this is great to hear! We will relay this back to our team internally. Thank you for taking the time to let us know; we appreciate your feedback so much. Best, Fay

Private User
Private User
Private User reviews Calgary, AB
10/10

New window installation

I have had All Weather Windows install many new windows in my home including a replacement for hail damage. I would recommend them to anyone who is wanting windows installed as they always do the work professionally and accommodation to any special needs. Thank you to all who helped me replace & install my window including Graham, Kurt and Alexey. I am very happy with my new window.

Approximate cost of services:
$2,121.00
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Company Response

This is great to hear! We will relay this back to our team internally. Thank you for taking the time to let us know; we appreciate your feedback so much. Best, Fay

Mark in Calgary
Mark in Calgary
1 review Calgary, AB
10/10

Back door replacement

We replaced our back door with a door assembly which included internal blinds from All Weather Windows Ltd. From sales, scheduling/coordinaton to the excellent installation, we are very pleased with the experience. Highly recommend using AWD.

Approximate cost of services:
$2,100.00
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Company Response

Dear Mark, this is great to hear! We will relay this back to our team internally. Thank you for taking the time to let us know; we appreciate your feedback so much. Best, Fay

Private User
Private User
Private User reviews Edmonton, AB
10/10

Ensuite window replacement

All Weather replaced 2 -4 x 4 windows on my 2nd floor and did an amazing job, their workmanship was excellent, I highly recommend All Weather windows, the 2 windows were in a difficult location on 2nd story and I was amazed how well the job was done.

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much! We’re so glad you had a positive experience and thank you for taking the time to let us know. We hope to do business with you again in the future! Best, Fay

Vadym
Vadym
0 reviews Edmonton, AB
0/10

Bad company

We agreed at 6.30 pm that a person would come and measure 9 windows for us. They did not wait for it. As soon as we got through to him, he said that he had already come to us earlier than the appointed time. Didn't even call us. I think that this is how they work without respect for the client.

Approximate cost of services:
$10,000.00
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Company Response

Dear Vadym, we are sorry to hear about your experience. In speaking with Ryan this was a misunderstanding as he had the appointment booked for 6 p.m. and did wait quite awhile while trying to reach you over the phone before leaving. Ryan did apologize and offer to reschedule. We sincerely regret the misunderstanding. Best, Fay

HGagne2011
HGagne2011
0 reviews Didsbury, AB
0/10

AVOID THESE WINDOWS

AVOID THESE WINDOWS. They hide behind their vague warranty to stick it to the customer.

Our home is only 6 years old and two of the All Weather Windows are bubbling and warping due to the recent heat wave. Paid over $300 to have a tech come onsite for 20min and blame our thin window coverings for trapping the heat.

As you can see in the pictures, PVC is separating away from the seals and the outer frame is buckling inward. One of the faulty windows opens to let fresh air in and release any 'trapped heat' from our window blinds. The last photo is a picture of our window coverings (in which all of our windows have, yet only two have become problematic with the heat....) blowing about due to gusts of wind....but apparently "trap heat"???

All Weather Windows will not stand by their product and blames the consumers for their poorly made windows.

Approximate cost of services:
$300.00
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Company Response

Dear Heather, thank you for your feedback. We understand that you have been in contact with our office about this matter and our management team is reviewing and will be reaching out. Thank you again for taking the time to provide your feedback. Best, Fay

Private User
Private User
Private User reviews Edmonton, AB
0/10

Adequate product, warranty service is denied and customer service is offensive

The promised follow up inspection after installation never occurred. Some windows started to fall apart and doors were not properly seated causing mold. Our warranty service request was greeted with hostility and threats of a several hundred dollar charge.

Approximate cost of services:
$33,000.00
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Jess
Jess
0 reviews Edmonton, AB
0/10

BUYER BEWARE - THERE IS NO USEFUL WARRANTY WITH THIS COMPANY!

Hindsight is 20/20 and we regret choosing All Weather Windows. Terrible products and no customer service support (they don't response to emails or phone calls). Do not believe them if they say they have warranty, as in actuality, there are so many reasons they won't honor it. I am going to figure out who owns this company as they are the Worst company ever!!

Approximate cost of services:
$10.00
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Company Response

Hello Jess, thank you for your feedback. This is definitely not the level of customer service that we strive to provide and thank you for alerting us to this issue. We want to help correct the situation, but we will need some more information to do so. Please email us at reviews@aww.ca with your full name & address information so we can investigate further. Thank you for providing your experience with us. Please note that our warranty is posted on our website - https://www.allweatherwindows.com/the-pros/service/warranty/. Best, Fay

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about All Weather Windows Renovations

All Weather Windows Renovations specializes in the manufacture and installation of windows and entry doors. We offer highly energy-efficient windows and doors that:
• save you money by reducing your energy costs up to 12%.
• help keep your home comfortable all year-round.
• reduce outside noise, and, depending on the amount of humidity in your home, will have a lot less condensation in cold weather.
• make a real difference in protecting the environment.

All Weather Windows’ InstallationMasters™ certified installers ensure professional installation:
• Five-year installation warranty.
• Comprehensive product warranty.
• Licensed, bonded, insured, WCB-Certified.
• Convenient year-round installation, even in winter!
• Knowledgeable staff ensures the job is done right.

ENERGY STAR® awards include: 2018 Sustained Excellence; 2015, 2013, 2011 & 2010 Window & Door Manufacturer of the Year; 2012 Participant of the Year.

Recognized as one of the 50 Best Managed Companies in Canada 9 years and running.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, garden/patio doors and entry doors. Apex series offers exclusive V-weld techology that virtually eliminates air and water leaks.
SERVICES
Window, garden/patio door and entry door installation
BRANDS
Apex Alloy, Apex, Titan, Horizon, Versaille, Vantage, Viscount, Strong Arm II
STYLES
Windows: Glider, Double Hung, Single Hung, Bay & Bow, Awning, Casement, Fixed, Picture Entry doors: steel, luxury woodgrain, textured fiberglass, smooth fiberglass Garden/patio doors: metal clad wood french doors, steel, pvc, wood and fiberglass sliding doors.
SPECIALITIES
Supply & Installation of Windows, garden/patio door and entry doors. Glass replacement services in Edmonton only.
WEBSITE
https://www.awwreno.com
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
1000
PAYMENT METHOD
Cheque, Credit Card, Financing Available
LICENSES
Better Business Bureau, Installation MastersCSA CertificationWindow Wise
LIABILITY INSURANCE
Yes
DIPLOMAS
Fully insured, WCB, Bonded
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 year comprehensive, transferable warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.