I've frequently seen the moving truck around the neighbourhood and decided to give them a try. An hour before they were initially supposed to arrive, they called to cancel, saying that their truck had broken down. We've had to arrange things last minute to accommodate this change. On the day they were supposed to arrive for the second time, they showed up 3 hours early and then left after waiting for 30 minutes saying they had other jobs lined up. We were moving out of a condo, so we only have access to the moving elevator at certain times. They were extremely rude and said how we were at fault for not booking the elevator for longer, then made us pay for their waiting time. Once they finally moved things (they had already taken a deposit and refused to give it back, so we stuck with them till the end), they were very rude and not careful with our things as they tossed the boxes around. We've really tried to work with these guys but they really tested our patience and were not apologetic at all.
- Approximate cost of services:
- $350.00