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Canadian Carpet & Tile Inc

Floor Laying & Refinishing
Coquitlam BC
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HomeStars  >  Tile & Stone Contractors in Port Moody  >  Canadian Carpet & Tile Inc  >  Worst Mistake of My life. Don't hire these people!
Private User
Private User
Private User reviews Coquitlam, BC
1/10

Worst Mistake of My life. Don't hire these people!

I went with this company because they were not the cheapest or the most expensive. They were in the middle. The woman who helped us was very nice and I liked her. After we paid the initial down payment, nothing went right. The job was a whole kitchen, floors, and carpets throughout my townhouse. The job was supposed to take 6 weeks over the summer of 2014. It lasted over 6 months because the contractors, which I found out later are hired outside of the company, never showed up when they were supposed to. We were told they would arrive every day at around 10 am. My husband would wait and they wouldn't show up until 5 or 6 in the evening. Demolition was horrible, different quality carpet was installed because of poor calculations, tile in my kitchen had to be redone twice because it was horribly installed and still doesn't look good to this day, unprofessional contractors. Carpet is staring to lift and wood seals between my basement carpet and the new floors is lifting and was fixed three times before the job was complete and is now lifting again. Horribly unprofessional, poor sales associates who say one thing and do another and contractors are substandard. Contractors disparaged the employees from this company to us all the time which I found really unprofessional. My husband was furious and went down to the store to talk to the owner to honour the warranty for products that were not installed properly or poorly manufactured and he was told its not their problem. I will not give these people more of my money. I should have just kicked these people out when everything went wrong. I paid in full just to get these people out of my life. Don't do business with these people ever they deserve to go out of business! I wish I could sue these jokers for all my money back. BEWARE

Approximate cost of services:
$30,000.00
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