AMJ Campbell Movers, Moving and Storage

Moving & Storage
Delta BC V4G 1B5
Write a Review
Write a Review


Private User
Private User
Private User reviews Markham, ON
0/10

Awful Experience

Updated***I received follow up from AMJ after I posted my review on Homestars and was met with professional assistance and courtesy in regards to reimbursing me for the damages caused during the move. I told them what was needed to repair the wall and shelf and they were able to reimburse me for the damages done.
Overall, I am very pleased with how they dealt with my claim and I do respect the level of professionalism of the employees who handled my concerns as they did offer their apologies and reached out in helping me. Thank you AMJ***

I purchased a mattress and this was the worst experience I have ever witnessed of any moving company entering my home. They were completely unprofessional and walked throughout the house (carpeted) with their dirty shoes and ended up doing damage to the house by ripping a shelf off the wall. They had no plan in carry the mattress up the stairs and tried to muscle their way through. In doing so, they broke a shelf off the wall, left broken glass everywhere and me with the mess to clean up and now I have damaged drywall that needs to be repaired. They simply said sorry like it was no big deal. They didn't give me any advice to file a claim with them so I made sure I documented every piece of evidence that was damaged on the report.
I expected much more professionalism from anyone who is given the job in moving heavy and awkward items such as a mattress.
This was an online purchase and I am very dissatisfied with the moving experience of the mattress.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hello again,
It seems your review may have been mixed with another customer as the first part describes what seems to be a move, meanwhile the second half seems to review a Home Delivery experience. If you wouldn't mind updating your review, that would help us understand any issues you experienced.
Thank you.
- AMJ Campbell Toronto West

Hello Please first let me apologise for the poor service this obviously is not what we expect from our home delivery service people. If you can contact me directly at abrown@amjbc.ca I assure you we will have the damage repaired ASAP and take further action with your complaint.
Regards,
Allan Brown.