I have heard so much horror stories in service but tried it anyway due to what they offer in delivery. The delivery men were incompitent and marked a wall, To only argue it was not them and cover it up. I will never go back; Managment. Get your act together.
Service experts? Really?
DO NOT GET SUCKERED INTO THE EXTENDED WARRANTY. They will screw you out of your money. Mother paid for extended warranty and required someone to look at there machine. Mechanic came and it turned out that there was nothing "mechanically" wrong with the unit. She was concerned that she just lost here extended warranty and talked with the service tech who assured here that it would not go against her. Turns out it did and Gords Maytag would not return it. They also said if she was to get it back it would have to go against the purchase of a bed. I bet that does not show up in the fine print.
Buyer - be warned.
My Maytag washing machine was making funny noises, so I called Gord's Maytag and made an appointment to have it repaired. The repairman arrived, spent less than 15 minutes inspecting the washer, told me it would cost $500 to repair and then presented me with a bill for $83.99. When I called the store to register my objection, the man who answered the phone was entirely unapologetic, simply informing me that this was their "service call charge". The fact that I was not informed of the charge when I called to make the appointment, and the fact that no repair was performed, did not appear to bother this individual in the least. Not a business I would recommend.
We needed to repair or replace our dishwasher which was leaking. We went to Gord's and explained the problem and gave the model/year of our machine. The associate helped to diagnose the problem and informed us that, at the very least, it would cost over $200 to repair our old machine. Showing us new models that were currently on sale, we decided to replace our dishwasher with a new one for only $500 and also qualified for a BC Hydro rebate of $50. The staff were very knowledgeable and helpful and provided lots of options with a wide range of prices to suit our budget. They later delivered and installed the dishwasher and took the old one away. I would go back to Gord's anytime for any home appliance.
My whirlpool heavy duty died! these guys work weekends and came on time! The guy didnt have the part he needed so he picked one up from the shop an his lunch break. He called me before he came back and installed it on his way home! great service!!
I purchased my Maytag Fridge, Stove, Washer & Dryer from Gord's Maytag and received high quality appliances with excellent customer service. Price included full delivery and set up of all appliances as well as 2 years full warranty. What a deal!