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Molly Maid

House & Apartment Cleaning
Ottawa South Ottawa ON
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Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

29%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Molly Maid

Average customer rating:
3.3 10 (4 reviews)

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Tara in Toronto
Tara in Toronto
0 reviews Ottawa, ON
0/10

Absolutely Horrible!!

Absolutely horrible!! We have had great success hiring cleaners in the past, but this company is awful! After a couple of months of mediocre and inconsistent cleanings, we came home to a huge stain on our ceiling! The cleaners denied any part of it, but an external contractor and plumber both confirmed, the stain was from a knocked bucket in our master bathroom. Upon reaching out to the manager, we were told they would not take any responsibility for the damage, forcing us to seek legal support. Do NOT HIRE this company for your home!!

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Private User
Private User
Private User reviews Paradise, NL
10/10

Awesome Job Friendly staff

Molly Maid did an amazing job at my home yesterday the 2 girls that cleaned my home were so friendly and sweet. I would recommend this company to everyone. So nice to see people who care about their job.

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andrew  from Ottawa
andrew from Ottawa
3 reviews Ottawa, ON
1/10

home cleaning

Minimum 1 hr cleaning for $100 per visit - I have a small house and discovered that they were there for 30 mins - cleaning wasn't bad - not great either - but definitely a poor value. Also very poorly managed - no communication, no e-mailed receipts etc.

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Nadine in Riverside South
Nadine in Riverside South
2 reviews Ottawa, ON

First Review

2/10

Home cleaning

I was not happy with the quality of service. They forgot to clean the bathroom, there was garbage left in my kitchen. They don't want to clean the fridge unless you reserve a special appointment. Too much hastle for such poor customer service.

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