I had contacted CHUM for a Septic issue (tree roots), Doug the owner came out to see the job.
He told me my options, trees have to be removed, etc. Instead of providing me a menu of costly replacement, he stated it most likely be easily repaired, but need to see more earth uncovered. While other companies just want to replace a system without understanding the issue in the first place, Doug gave me some low cost options.
This is the most honest man I have ever dealt with. I trust his experience and value his knowledge.