HomeStars  >  Heating & Air Conditioning in Ottawa  >  Reliance Holmes Heating and Cooling - Ottawa
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Reviews by rating (past 12 months)
171
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Reviews for Reliance Holmes Heating and Cooling - Ottawa

Average customer rating:
9.4 10 (704 reviews)

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Schap in Ottawa
2 reviews Ottawa, ON
10/10

The Reliance installation team, Hys, Ryan A. and Kenny, that setup our furnace and A/C were fantastic. Very easy to communicate with and professional. Made the whole installation process easy.

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Thank you so much for your awesome review, we really appreciate it. -Haley

gmagill in Ottawa
1 review Ottawa, ON
10/10

Kevin and Rob 3099 were great guys. Very professional and courteous. They answered all our questions and provided a very detailed operational instructions upon completion. Thrilled with the job including cleanup when finished. I would definitely recommend these gentlemen.

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Thank you so much for your review! We're always happy to help and appreciate your business! ~ Penny

bill in Collingwood
1 review Collingwood, ON
10/10

Dwayne is an amazing service tech. Friendly and very intelligent when it comes to anything to do with HVAC. I am so impressed with the way he was so professional and guided me to make the right choice for my family. No pressure to sell just gave me the facts. Reliance is lucky to have you. I am very happy with my new AC.

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1 of 1 people found this review helpful.
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Thank you Bill for sharing your comments and review! We appreciate your feedback and are always happy to help ~ Penny

Jasmine
1 review Ottawa, ON
10/10

Kevin and Rob installed my A/C on Tuesday Aug 22. They previously meet with my condo board and discussed the installation as per the condo requirements . I live in a split level townhouse , they had to bring the power to the basement , put the ventilation unit outside on the main level then bring the wires , up the wall to the top floor , through my balcony and then install the physical unit upstairs ! Needless to it wasn't a easy job ! These gents have such a great working relationship , they have fun even thought poor Rob got caught a few times outside in the torrential downpour he still managed to smile and crack jokes . It didn't phase him one bit ! They have a great attitude and did a fantastic job installing the A/C. The installation was done with a lot of care and professionalism . I can't say enough good things about these guys ! They really insured that it was a neat and professional installation, and you can tell that they are masters of their craft ! Their rating is 10 ++++ ! Well done gents ! Jasmine

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Hi Jasmine, thank you so much for taking the time to share your experience with us! I am so happy to hear everything went so well! -Cait

Tracy in Ottawa
1 review Ottawa, ON
10/10

Kevin and Rob installed my new furnace and AC yesterday. From the minute they arrived (on time) they guided me through what the day would entail, and addressed a large potential problem right away, helped find a solution within minutes (they are very well connected), allowing us to get the job done and leaving me completely satisfied with my purchase. They were professional, and efficient, and really seemed to enjoy their work. Awesome guys to deal with and I will highly recommend to any friends who need a furnace or AC.

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Thank you so much for your amazing review, Tracy! -Haley

Malissa and James in Ottawa
1 review , ON
10/10

Costa and Ryan C. recently installed a new AC unit, evaporator coils and refrigerant lines for us. It was a big job as we wanted to move the AC unit to a new further location at the back of the house. They cleared their schedule for the day and completed the job on time. They were professional, tidy and kept us up to date with their progress the entire time. They were also happy to answer all of our questions. Great Job! Thanks guys!

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Thank you for your awesome review, we appreciate your feedback! -Haley

Private User
1 review Ottawa, ON
10/10

Greg and Kenny did a great job. Called when they were on their way, got here when scheduled. Work was done professionally, all questions answered and relevant information to the system provided. Would not hesitate to recommend again.

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Thank you for taking the time to share your review, this is so great to hear! ~ Penny

Private User
1 review Toronto, ON
10/10

Hys came in and was a great help, he was attentive to our needs and helped fix a problem with our air return that we had been trying to fix for a long time. Explained everything to us and ensured we were satisfied before he left!

Thank you

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This is so great to hear, thank you very much for your review! -Haley

Private User
1 review Ottawa, ON
10/10

We contacted Reliance because our AC broke down the day before we were leaving on a one week holiday. Even though it was a Saturday afternoon when we phoned them, a representative was at our door within a couple of hours. We had tried another Heating and Cooling specialist first, recommended by a friend, however when we called that company, were greeted with a recording telling us their sales office hours didn't include weekends.

The Reliance sales representative explained the differences between the different brands of equipment and the buying / renting options.
He also discussed the rebates available from the Ontario government and Enbridge.

As scheduled, today, 2 technicians from Reliance removed our old AC and furnace and installed their new replacements along with a new thermostat. We were impressed with their knowledge, hard work and the after clean up. In addition, we appreciated the heads up this morning telling us they would be at our place in 30 minutes.

Would recommend them to family and friends.

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Thank you for taking the time to share your experience! This is so great to hear! We appreciate your feedback and are always happy to help. Thank you for choosing Reliance Home Comfort ~ Penny

Ace
1 review Ottawa, ON
10/10

Excellent furnace and A/C 42 pt inspection service by Kyle M.
Friendly, willing to explain
And fixed our A/C leaks

Friendly call out to the ladies at your home office who explained the benefits of the maintenance program

All in all, a very good experience for me

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1 of 1 people found this review helpful.
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This is so great to hear! Thank you for choosing Reliance Home Comfort and for taking the time to share your experience! ~ Penny

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Holmes Heating and Cooling - Ottawa

Reliance Holmes Heating and Air Conditioning is one of the largest and best known HVAC sales and service providers for many reasons, including:

We've been in business for over 45 years since
We're one of the largest HVAC contractors in Ottawa,
Many of our products are eligible for an assortment of government and manufacturer rebates
We sell and install only the highest standard of heating, cooling and air quality products and services.
We offer comprehensive repair services and protection plans to keep our customers comfortable year-round.
Our HVAC technicians are some of the best-trained professionals in the industry.
We genuinely care about your well-being and will work hard every day to earn your business and trust.

Furnace Repair and maintenance,
Air conditioner repair and maintenance,
Boiler & Water Heater repair and maintenance,
Fireplace and pool heater repairs,
Duct Cleaning,
Protection plans,
Furnaces,
Air Conditioners,
Water Heaters,
Tankless Water Heaters,
Boilers,
Hydronic Heating,
HEPA Ventilation Systems,
HEPA Filtration Systems,
Epurair Media Filter,
Humidifiers,
Heat Recovery Ventilators (HRV's)

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Tankless Water Heaters, Boilers, Hydronic Heating, HEPA Ventilation Systems, HEPA Filtration Systems, Epurair Media Filter, Humidifiers, Heat Recovery Ventilators (HRV's)
SERVICES
Furnace Repair and maintenance, Air conditioner repair and maintenance, Boiler & Water Heater repair and maintenance, Fireplace and pool heater repairs, Duct Cleaning, Protection plans,
BRANDS
SmartAir, Carrier, Rinnai, Buderus, HEPA, Epurair, Honeywell, GeneralAire, vanEE,
WEBSITE
http://www.holmesheating.com/
YEAR ESTABLISHED
1962
MEMBERSHIPS
Better Business Bureau (A+ Rating),Heating Refrigeration and Air Conditioning Institute of Canada,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.