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Reviews for Eric's Concrete And Foundation Repair

Average customer rating:
9.9 10 (53 reviews)

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jam in Kanata
jam in Kanata
1 review Ottawa, ON
9/10

A Thorough Job

We had water enter into our basement in Feb 2018. Eric's Concrete and Foundation Repairs was recommended by a work colleague. We contacted them via their website e-form and I heard back from them that afternoon. The administrative staff was a delight to deal with, I always knew what to expect and when. The work crew was punctual, professional, and thorough. They left my yard in great condition and showed a lot of consideration when bringing the machinery through my property. The work was completed Jun 2018 and I'm very happy with it. The fact that Eric's guarantee their work just shows that they have high standards and that they value their customers.

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SGervais  in Ottawa
SGervais in Ottawa
2 reviews Ottawa, ON
10/10

Foundation repair

We had a very bad issue with our foundation several years ago (primarly rusted rebars at window well level) which was repaired by Eric's Concrete to our great satisfaction. In that instance, we had never flooded, luckily, however the repair meant that our house was dug all around, fences and permanent installations, walls, patios and flagstone staircases all had to come out and then go back in. It was very stressful. 1-2 years ago we began to notice musty smell and evidence of water in one corner of the basement. After a week away in which we received more than 90 ml of rain in one day we were constantly flooded in that corner. Because we were under warranty from the previous repair, Eric came to inspect and to try to determine the issue this time. He asked us to try several remedial actions which we did (removal of a rain barrel that was overflowing and flooding that corner, plus changing downspout locations and lengths. We were too close to winter to be able to run the appropriate test required, so he made us one of his first calls in the spring. Surprisingly to Eric, (not what he suspected) we had another rusted rebar in that back corner only, this time at footing level. Knowing how stressed that last dig made us, Eric and Scott worked on solutions that would be the least disruptive to us. Once the crew arrived, it was amazing how efficiently they worked for the least disruption. Because one of our fence gates again had to be removed, they went the extra mile and sunk a sona tube for us in the gravel in anticipation of a new fence/gate going in. As well, there was a tiny bit of damage to some siding in the process, which they had reparied, but were very patient about waiting for payment in the interim. The foundation now again repaired, we are very pleased and starting to enjoy our garden once again.

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Private User
Private User
1 review Ottawa, ON
10/10

Foundation repair

Foundation cracks are a great worry to most homeowners and I was no different. How do you know what the problem really is and who do you trust to diagnose, remedy and certify the problem... all at a fair price?
My home was an unusual case. There were numerous cracks emerging at the top of the foundation all along the long wall of my 40 year old house. Both corners were cracking deeply and breaking away but there was no leaking into the basement (yet). I had several contractors come by to discuss the problem and it became clear that there was a substantial bow in the foundation of the long wall of the house.
I realized when I met Scott- business partner of Eric’s Concrete that I could trust him. Instead of suggesting digging first at great cost (as others had suggested) he recommended a diagnostic dig with an evaluation by a structural engineer. This cost less than 2K and provided me with a clear understanding of what was (and wasn’t) the problem and a clear, costed plan for remediation based on the engineer’s assessment.
The following spring, the work was done both inside and out. Digging down 8 ft and out 8 ft around the house, the task began with removal of 20 tons of soil into 8 dump truck loads on a busy Barrhaven street. The foundation cracks were repaired, walls were waterproofed and then construction grade styrofoam blocks and gravel replaced the soil to take the weight off the wall on the outside. Inside, the foundation required numerous steel plates installed at weak points for enhanced stability.
Admittedly I was a bit apprehensive before the work started but I was very pleasantly surprised. Eric’s team was superb. They were polite, respectful, worked together as a tightly trained crew. From my vantage point there seemed to be endless opportunities to damage my property given the scope and scale of the work but in the end there was absolutely no damage done… really…none at all. The back hoe operator was a patient artist with the scoop. He could manipulate it carefully in very tight spaces. The work was carefully monitored by at least once a day by Scott and the engineer inspected progress regularly. The work was done with the highest quality of material and professional care and the site was cleaned meticulously at the end of each stage. They even power washed both my house and my neighbor’s home to remove the dust on the siding at the end. As well, as the last minute, they extended the scope of work by about six or eight linear feet in the area where the deck had been, did some grading of the back yard and parged the foundation at no additional charge.
There were no surprises at the time to pay the bill. The fee was exactly what I had sign for in the contract. I must admit having a major problem with my foundation was a big personal challenge but I cannot say enough in support of Eric’s Concrete, Scott and his team who fixed a very serious home owners problem (mine). They turned what could easily have been a nightmare into an adventure. Thank you Eric's Concrete!

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Company Response

Thank you so much for taking the time to write us such a great review! We pride ourselves in providing the highest quality of work and customer service possible and it's through feedback from clients like yourself that we can be sure we are delivering just that! Thank you for trusting Eric's Concrete with your foundation repair!

C Damus in Ottawa
C Damus in Ottawa
1 review Ottawa, ON
10/10

Foundation Excavation, Waterproofing, and Garage Floor

Eric's team impressed us with the high quality of their work and attention to detail, delivered on time always with professionalism and courtesy. I work at home and never felt in the least inconvenienced by the job; every accommodation was made for our safety and comfort, and that of the crew as well. Any questions or concerns we would raise were always answered cheerfully, and finishing touches were seen to even days after the site was cleared, to address our last concerns. Oh, and our new concrete garage floor is fantastic.

We would easily recommend Eric's team to anyone who needs foundation repairs. Indeed, we even recommend them to ourselves as this was the second foundation waterproofing that they've done for us in as many houses!

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Company Response

Thank you so much for taking the time to write us such a wonderful 10/10 review! We always love hearing about how happy our clients are with the work done. Thanks for choosing Eric's Concrete (again!)

Rose  in Ottawa
Rose in Ottawa
1 review Ottawa, ON
10/10

Foundation Repair

We recently used Eric's Concrete for a foundation repair. The quality of work was great and each time they came they left no mess behind. Would highly recommend this company.

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Company Response

Thank you so much for taking the time to write a review for us! We love getting feedback from our clients, and love it even more when we hear how happy they are with our services! We're happy we could help you with your foundation repair. Thanks for choosing Eric's Concrete!

Elyse
Elyse
2 reviews Ottawa, ON
10/10

Foundation Waterproofing and Insulation

We had to waterproof and insulate the cinder block foundation of our new (old) home and were not disappointed with the service we received from Eric's Concrete. We initially decided to go with Eric's Concrete because of their online reviews and are so thankful that we did. From our initial meeting with Scott until the last day of the foundation work on our home everyone was incredibly professional, willing to answer our questions and to walk us through every step of the process. The crew worked incredibly hard every day and was extremely thorough - at the end of each day they cleaned up the worksite and reinforced areas where structural support was still needed. The foreman, Rick, was meticulous in his approach and went above and beyond to make sure everything was done to the best degree possible. We felt that we were in really good hands and it was such a relief to know that we do not need to worry about water coming into our basement or our foundation anymore. We highly recommend Eric's Concrete to anyone who needs foundation work.

0 of 1 people found this review helpful.
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Company Response

Hi Elyse,
Thank you for taking the time to leave us such a wonderful review. We are very pleased to hear about your high level of satisfaction with our crew. We always strive for the utmost professionalism in our work to help put our customers' minds at ease. Your recommendation means the world to us, and we thank you for choosing us to work on your project.
Sincerely, Eric's Concrete

Private User
Private User
1 review Ottawa, ON
10/10

installation of a cement floor in my garage

I had a cement floor installed in my garage this summer. It replaced an old asphalt surface. I am extremely happy with the results. The person I dealt with for the estimate showed up on the first day which impressed me. Everyone I met through this process was helpful, informative and respectful which was much appreciated!
Thank you for a beautiful floor!

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Company Response

Hi there!
Thank you for taking the time to leave us such a wonderful review. We are very pleased to hear about your high level of satisfaction with our crew. We always strive for the utmost professionalism in our work to help put our customers' minds at ease. Your words mean the world to us, and we thank you for allowing us to work on your project in the garage.
Sincerely, Eric's Concrete

gm2docendo in Ottawa
gm2docendo in Ottawa
1 review Ottawa, ON
10/10

Professional Plus

We are glad to have chosen Eric's for the extensive repair, repointing, sealing, and insulating of our foundation. For once, we are confident in the work done on our house!
Some appropriate words: organized, efficient, friendly, communicative... honesty and integrity apply too.

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Company Response

Hi there!
Thank you for taking the time to leave us such a wonderful review. We are very pleased to hear about your high level of satisfaction with our crew. We always strive for the utmost professionalism in our work to help put our customers' minds at ease. Your recommendation means the world to us, and we thank you for allowing us to work on your project.
Sincerely, Eric's Concrete

Paul in Ottawa
Paul in Ottawa
2 reviews Ottawa, ON
10/10

Foundation repair

I used Eric's Concrete on a number of occasions, the last one to repair a crack in my foundation wall. Each time they completed the work in a professional manner. They were efficient, knew what they were doing and cleaned up the work site upon completion. I would definitely use them again, if needed.

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Company Response

Hello, Paul
Thank you for taking the time to leave us such a wonderful review. We are very pleased to hear about your high level of satisfaction with our crew. We always strive for the utmost professionalism in our work to help put our customers' minds at ease. Your recommendation means the world to us, and we thank you for allowing us to work on your project.
Sincerely, Eric's Concrete

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eric's Concrete And Foundation Repair

Your house is your home, and it deserves a strong foundation.

Eric’s Concrete offers structural repair and stabilization, foundation wall replacement, underpinning, water proofing and crack repair

WHY CHOOSE US
-----------------------------------------

- We follow all legal and provincial regulations with city permits.

- We use an upfront approach with honest pricing based on our evaluation.

- You pay when the job is done and you are completely satisfied.

- We are always on time and on budget.

- We respect your home, neighborhood and environment.

- No sub-contractors - only our team of skilled, trained and experienced workers.

- All jobs inspected regularly by senior engineers.

CATEGORIES
Foundations
SERVICES
- Structural foundation repairs - Foundation replacement. - Foundation leveling. - Foundation restoration. - Foundation evaluations (pre-sale for buyers or sellers). - Crack repairs and concrete resurfacing. - New basement construction. - Foundation & wet basement waterproofing. - General concrete & masonry services - Garage floor replacement / crack repair
SPECIALITIES
At Eric's Concrete, we specialize in structural foundation repairs to homes in Ottawa. We always ensure our solutions are based on the industry's best practices. We can help in all areas of home foundations: - Structural integrity and stabilization - Waterproofing and exterior foundation drainage - Concrete restoration and garage/basement floors - Walkouts, additions, porches, walkways and other improvements - Masonry repairs and installation
WEBSITE
http://ericsconcrete.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Upon job completion
MEMBERSHIPS
BBB A+
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Minimum 10 Year Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.