Coutts Heating has been our furnace service supplier for more than ten years. In addition to annual inspections and cleaning, Jeff also installed a new furnace, on short notice, a few years ago. Most recently, I called him on a Sunday morning when the furnace motor stopped running. He arrived in just over an hour, hoping to do the necessary repairs with parts from his truck. However, he apologized that he would have to visit his parts supplier when it opened the following morning, and would be back late in the afternoon. He actually arrived before noon and had the furnace up and running within 15 minutes. His invoice included his standard service charge, with nothing extra for the Sunday call-out. We have always found Jeff to be efficient, responsive, and pleasant to do business with, and we fully recommend him.
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