Meerkat was our insurance company's "contractor of choice" to fix our hail damaged roof and siding. Unfortunate for us that was the case. They have been barely professional.
For our roofing, despite being promised by two different people that they would lay plywood under the bin in our driveway, they didn't and left rust stains. They said they would come back to try and clean the rust, instead they sent a guy with a broom to sweep it. Not sure how that helps. The roofers kept letting things fall off the roof, including a full roll of tar paper that is heavy enough to cause injury from that height. It didn’t hurt anyone, but it took several branches off one of our trees. Given that one of the roofers they sent didn’t even look like he was out of high school, I‘ll be getting an independent inspection of the roof to ensure it was done right.
The siders were LOUD and obnoxious. Not their work (which is expected), but their endless yelling and cursing. They started piling debris on my neighbor’s lawn and couldn’t seem to understand why I thought that wasn’t acceptable because they said they would “just clean it later”. Their office staff is disorganized. I had no notice the sider’s were coming. That Monday morning at 8am they called to say they wanted to leave a bin within the hour and the siders were coming. I go home to move a vehicle out of the driveway and they call back to say, never mind, we’ll just use a trailer!
Their cleanup is terrible. I have cigarette butts, nails, and small siding pieces all over my lawn.
I’ll never use them again. If my insurance company wants to use them again, I’ll instead take the cheque and find my own contractor.
** Update. Just wanted to post an update. I was cleaning up the side of my house and found the siders had taken apart some of the arbor over my gate. I understand if they needed access, but A, please let me know and B, don't throw the pieces in the corner with your energy drink cans. Either put it back or tell me what you had to do so I know.
Update: Finally had the eaves and down spouts replaced to FINALLY finish this ordeal. The crew left without actually attaching the front down spout to the house, and the when the spout extension folds down it smacked right into a tree trunk. Nice work guys. Had to have them come back again and fix it.
- Approximate cost of services:
- $13,000.00