My wife and I used Lake Simcoe Glass for our shower reno. last year. Install went ok, but once they have your money, the post-sale service is horrendous (not that pre-sale service was any better). Minor issues came up less than a year after install and it was extremely difficult to get them to come out to fix them. Given that they are called Lake Simcoe Glass, travelling to Orillia shouldn't be an issue, and if it was they shouldn't have taken the job in the first place. While trying to coordinate a time to fix the issue, my wife was constantly referred to as 'honey' and hung up on. After giving up, we got the issue fixed with one of their competitors and had to pay out of pocket. In this day an age, to degrade a women like that AND to offer that kind of customer service?!? Just brutal and behind the times!
- Approximate cost of services:
- $3,000.00