Action Furnace Inc

Heating & Air Conditioning
4086 Ogden Road SE Calgary AB T2G 4P7
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81%

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Reviews by rating (past 12 months)

Reviews for Action Furnace Inc

Average customer rating:
7.8 10 (130 reviews)

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sonam samchok in Calgary
sonam samchok in Calgary
12 reviews Calgary, AB
8/10

furnace duct cleaning

i love action furnace.. they are on time, courteous and well priced and do a thorough job of checking furnace, duct cleaning and even wear slipons to save tge carpeting. every two years we use this company for our furnace cleaning. they have never showed up late and never done a quick haphazard job of it. this company is a keeper

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JM in Calgary
JM in Calgary
8 reviews Calgary, AB

First Review

10/10

furnace replacement

I love the quality of service and the techs are very careful and conscientious everything went perfectly and we now have wicked heat and lower heating bills! thanks to all the people at Action Furnace for the great job.

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Kuldip in Edmonton
Kuldip in Edmonton
2 reviews Tuttle, OK
10/10

Furnace repair

we heard about this company online. We needed someone to fix our furnace. It stopped working. The repairman came an hour and half after we called him. He was friendly and professional. We were happy with the work done. He was quick and efficient. We haven't had any issues with him after he serviced it. We would use them again.

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Dave & Darlen Harrison in Edmonton
Dave & Darlen Harrison in Edmonton
1 review EDMONTON, AB
10/10

Installation of Furnace/Air Conditioner/Humidifier/Duct Cleaning

We would just like to take this opportunity to send our thanks to your company in regards to the excellent experience we had with our recent purchase and installation of our new furnace and air conditioning unit. Alan, in your sales department, was very professional and explained in great detail exactly what we were purchasing. He walked us through the entire process which included explaining how to register with the government for the various rebates we would be eligible for.

The installers; Craig, Tyler and Chris were all very professional. They showed up on time, were neat in appearance and behaved in a most professional manner. As promised, they cleaned up the work site at the end of each day (2 day installation) and did an excellent job of the furnace/air-conditioning installation. They were extremely diligent and careful when removing the old furnace and bringing in the new one. They leveled the compressor unit and did a nice tidy job of caulking the exterior ventilation holes. They walked us through the process of using the air conditioner and explained how the furnace/humidifier/thermostat worked.

We would also like to thank Clayton for a job well done on the blowing out of our ducts. Clayton was also very professional and showed up when he was scheduled to and explained how long the cleaning process would take.

All in all, we have had a very pleasant experience dealing with Action Furnace and would not hesitate to recommend your company to our family and friends. All the individuals on your staff that we dealt with (sales/installers/booking of appointments/duct cleaning) were very courteous and professional. You have an excellent team and please keep up the good work!!

Thanks
Dave and Darlene Harrison

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LM in Calgary
LM in Calgary
3 reviews Calgary, AB
10/10

Hot Water Tank Replacement

I discovered my hot water tank was leaking from the top right before I left for work. I found Action Furnace through Google. The receptionist said a tech would come out in the afternoon and reassured me that my basement wouldn't flood in the meantime. The tech arrived exactly at the time specified, and he was very professional, polite, and friendly and even offered me some advice regarding my furnace. The entire job took approximately 2 hours. I would definitely recommend Action Furnace and will call them in the future for furnace maintenance.

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andreia in Edmonton
andreia in Edmonton
4 reviews Edmonton, AB
1/10

furnace and hot water tank

they were not true to what they were selling. they were not quick to respond. the venting was not the same as the pictures and the gas bills went up and the basement was colder then before. boooo

1 of 1 people found this review helpful.
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Company Response

Good Day Andreia,

We believe that we have found out who you are and want to work with you to solve your concerns. A message was left on your home phone number, March 29, 2011. Please call the office so we can take a closer look at your file.

Kind Regards
Kari Pittet, Office Manager
Action Furnace
780-970-2777

jess matthies in Calgary
jess matthies in Calgary
1 review Calgary, AB
8/10

Put in a high efficency furnace

Worked very well around my schedule, were prompt, polite, and clean. They were on budget and did great work as expected.
I would call them again and do recommend them!

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Matt in Calgary
Matt in Calgary
2 reviews CALGARY, AB
7/10

furnace and water heater installation

I had Action Furnace install a high efficiency furnace and water heater in my recently purchased house.

The cost was reasonable and the workers were professional and efficient.

Between the eco energy rebate and the (much) lower electricity/gas bills, I figure I will have paid for the new equipment in approximately 4 years.

**EDIT**

I just had my furnace cleaned by Keith MY Furnace Guy. He noticed that the furnace installers from Action Furnace did not properly install the box that holds the filter. As a consequence, air has been completely bypassing my filter since installation. Keith found the problem and fixed it for me.

I've lowered my rating from 10/10 to 7/10. This error occurred because the installers were rushing to finish my job and move on to the next one. My family has been breathing unfiltered air (through renovations) for 3 years because they weren't willing to take an extra 10 minutes to install the furnace properly.

Review has 1 previous version
2 of 2 people found this review helpful.
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stella undershute in Calgary
stella undershute in Calgary
1 review Calgary, AB
0/10

fix furnace

Furnace quit,called action ,when the man came he told me the cost would be $137. he installed wrong size and it burnt out,had to call him back 2 times ,he then said it was the thermostat and tried to sell me a $30 thermo for 139.00 when I questioned the price he said what will you pay for it I am 75yrs old and needed heat so i paid him $60 This farce started at 1.00pm and ended at 8.00pm

1 of 1 people found this review helpful.
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Company Response

Hi Stella, Thank you for your comments. I've carefully reviewed your file, and noted that this repair occured on August 31, 2010, at which time our technician installed a transformer for you, not a thermostat. He was on site at your home from 1:00 pm to 4:08 pm. If you have any concerns regarding this repair, please feel free to call me directly at 403-288-4004. Thank you.

Richard & Sonia - Woodbine
Richard & Sonia - Woodbine
1 review Calgary, AB
10/10

Air Conditioning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My wife and I decided to add air conditioning to our home, after we had a new furnace installed a few years back by a different contractor. The installers were very polite, and left the work area very clean. They even fixed the furnace venting that the last contractor had left un-glued!

Action Furnace was not our cheapest bid, but they did an excellent job. After a few bad experiences with companies in this industry, I guess it's true, you get what you pay for.

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Action Furnace Inc

Home of the Fixed Right Or It's Free Guarantee! Action Furnace has been proudly serving Albertans for 30 years. When you're looking for a furnace sales and repair company, we hope you'll remember Action Furnace. We post specials frequently so visit our website and then give us a call for discounts, contests, and free service giveaways. So whether you're buying a furnace, air conditioner, water heater, or humidifier we're there to help you and our work and prices are guaranteed to be the best.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
High Efficiency Furnaces, Central Air Conditioning, Hot Water Tanks, Direct Vent Tanks, Tankless Hot Water Systems, Humidifiers, Water Softeners, Indoor Air Quality, Advanced Filtration Systems
SERVICES
24/7 Furnace & Air Conditioning Repair, Duct Cleaning, Scheduled Furnace Tune-ups
BRANDS
Amana, Goodman, American Standard, Bryant, Rheem/Ruud, York
WEBSITE
http://www.actionfurnace.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
100
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Low Interest Financing
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years parts and labour warranty on all installed heating and cooling systems.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.