Action Furnace Inc

We got installed new furnace in 2015,the same time the clever technician of Action furnace took off our old home humidifier saying that we don't need anymore the humidifier for house since then we are having trouble and we keep requesting them for new humidifer to install and now for every round they need money and for new humidifer they want extra money..........how one should recommends these kind of companies to any one.

chandler birt was awesome!! Walked me through everything,
And was very thorough!! Again awesome!! Great recommendations on my repairs, Very responsive on the questions about the repairs, gave good tips on how to go about it.

Robbie did a fantastic job with my broken down furnace.
Action Furnace was able to send him within 24 hours of my call during busy times, and he was quick, accomodating to my specific concerns and right to the point. I am so grateful he was able to fix the dead inducer motor so fast. Thank you again, Robbie! :)

I have a mixed review about Action Furnace (A.F.)

I would like to thank A.F. for a thorough furnace inspection. They took pictures inside the heat exchanger and found rust. This is the safety issue that can't be overstated. This was done under their membership program along with the duct cleaning. Although at first looking attractive, it is rather a method to deliver their sales pitch.
What followed is, of course, an offer to install a new furnace with them.
No doubt, the Technical and Sales teams at A.F. do their job well but, unfortunately, not always in the interests of their clients.
After doing some homework and asking for a second opinion, I it came to my knowledge that the heat exchanger was still under warranty, which is usually 20 years long. A.F. did not mention this but I bet they know by looking at the stickers on the furnace. After contacting the manufacturer, I learned that the model is obsolete and parts are not available and the manufacturer offered me a new furnace for half the price and let me choose an installer. The job was given to the company who offered an unbiased opinion. The total job cost me about half of what A.F. quoted for an equivalent model (note: A.F. does offer a better warranty, but the price difference is still not justified in my case). This is where A.F. failed to earn my trust: they did not did not lay out the other option whereby the heat exchanger is swapped under warranty and A.F. is paid for their labour. Eventually, as I mentioned, by following the latter route, it turned out to be a new furnace that A.F. could install had they not been so aggressive in their sales.

Joshua came out to do my annual cleaning and servicing. Joshua is friendly, nice and professional. Overall this company has not disappointed me yet in the two years I have been dealing with them. Great work by great people, and Joshua exemplifies that.

*I pay a monthly fee for these annual services that include free filters.

My furnace stopped blowing heat and someone from Action furnace was able to come to my house within a few hours. I had a blower motor that wasn’t working, but unfortunately during the safety inspection they found that the heat exchanger was cracked as well. They showed me the cracks and explained the safety risks. Since my furnace was old and there were no replacement parts for it, a new furnace was required. They were able to get me an appointment for a quote that very evening and the furnace I selected was installed the very next day. Speedy, professional, and great service! All of the employees that I spoke with were great and I am happy with my new furnace.

I pay a low monthly fee for annual cleaning. My serviceman was polite, efficient and knowledgeable. Replaced a capacitor which I knew it needed to be done from last service. Johnny did a great job.

Service tech arrived on time. I thought it was going to be a simple maintenance check but there were a lot of items he went through. Explained basics of what he was doing and answered all my questions throughout the process. Marked a few wires and took photos during dismantling and referred back during assembly to double check. A few more checks on gas pressure, temperature delta, etc. I think it was worthwhile, ducts clean and furnace humming along as it should.

Woke up to no heat in house. Furnace not working, blinking red light on it. Action Furnace came out, told me control board is shot, inducer motor is seized, pressure switches need replacing, and heat exchanger has burn marks on it, needs replacing. Total cost......$4,000. Or they can sell me new one for $4,500. So I got a second opinion. Turns out control board was faulty, and was not giving inducer motor the 120V it needs. Inspection on rest of furnace showed it was fine. Total cost of fix, done on the spot, $800. Had I not gotten a second opinion, I would have spent an extra $3,000. Dishonest. Not ok.

I was very pleased with the overall professionalism and work ethic of the technician sent to do a check up on my furnace. He recommended a new inducer motor and had one on hand which saved much time. He installed it quickly and explained payment options clearly.

I was very happy with their service.