Dust Queen Maid Service

House & Apartment Cleaning
Edmonton AB T6X 0B1
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HomeStars
House & Apartment Cleaning
Dust Queen Maid Service
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73%

This is the average rating based on homeowner reviews.
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Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Reviews for Dust Queen Maid Service

Average customer rating:
8.5 10 (116 reviews)

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Edoucet in
Edoucet in
1 review Edmonton, AB
10/10

House cleaning - excellent work

House & Apartment Cleaning review in Edmonton

We have 3 cats and a large house. I came back from vacation to a spotless, squeaky clean home. They do great work, especially on floors. I would recommend them to others.

Approximate cost of services:
$400.00
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Company Response

We are so pleased that we provided you a clean, sparkling clean home
We will apply a $25 credit on your clean as a token of appreciation and thanks from all of us at Dust Queen. Keep in mind we offer $25 for every referral who chooses Dust Queen to clean their homes.
Once again , thank you !

Kris and Allison in Edmonton
Kris and Allison in Edmonton
1 review Edmonton, AB
10/10

Everything sparkles

House & Apartment Cleaning review in Edmonton

I had been debating about hiring a cleaning service to do a deep clean of our home, but I always felt embarrassed about the current state of certain rooms (like the downstairs bathroom that my husband uses to shave). After receiving a gift certificate to Dust Queens we booked the appointment and waited with anticipation. The staff were extremely professional and did an amazing job in our home. Items that we didn't even realize were dirty now sparkle! We will definitely use Dust Queen again.

Approximate cost of services:
$350.00
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Company Response

Dear Kris and Allison
We are so pleased that we made a difference in your home and added sparkle.
You will receive a credit of $25 towards your future clean. We endeavor to provide 100 % customer satisfaction and want you to have time to relax and enjoy other priorities when you have your home cleaned with us.
If there is anything we may assist with in future, it is our pleasure to do so.
Dust Queen Maid Service

Terri in
Terri in
1 review Edmonton, AB
10/10

House Cleaning

House & Apartment Cleaning review in Edmonton

Tara and Gayle do an amazing job cleaning my home. They pay attention to detail and go above and beyond what is asked. Each room is sparkling clean when they are done. They are friendly and seem to really enjoy what they do. I love enjoying a spotless home after they leave. Thank you Dust Queen!

Terri

Approximate cost of services:
$168.00
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Company Response

Thank you for your review of your Dust Queen cleaners and service. We truly appreciate you and we will be crediting $25 off your next clean as a token of appreciation and thanks from all of us at Dust Queen Maid Service.

Larry in Edmonton
Larry in Edmonton
1 review Edmonton, AB
10/10

BiWeekly Cleaning

House & Apartment Cleaning review in Edmonton

The girls from Dust Queen, Tara, Gayle & Blanca have made my life more enjoyable. Every two weeks my husband and myself can continue with our busy lives and the girls do a fabulous job with polishing our stainless appliances, which has never been my favorite job, to hand washing our hardwood. The service is worth every penny. Thank You girls

Larry & Colleen

Approximate cost of services:
$300.00
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Company Response

Thank you very much for your review. We endeavor to provide superior service and we stand behind our 100% customer satisfaction guarantee. We will credit you $25 off your next clean. Also if you do a google review as well, we will provide you and additional $25 off as well. Thank you and perhaps you know someone who may benefit from having their house cleaned with Dust Queen Maids. We truly appreciate you as a valued customer.
Thank you from Dust Queen Maid Service

Bibaswan in
Bibaswan in
1 review Edmonton, AB
10/10

Excellent Move-out cleaning

House & Apartment Cleaning review in Edmonton

Dust Queen staff completely made our move out cleaning hassle free. We were really impressed by the detailed work they did. Every nook and corner were shining. They used the maximum time commitment they projected and completed the job in exact time. The staff were friendly and patient and did exactly what we asked them to do and even more. It is completely worth the money.

Approximate cost of services:
$645.00
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Company Response

Thank you very much for your feedback. We are so pleased that you chose Dust Queen to assist with your move out clean. We will credit you $25 for providing this online review , and keep in mind if you have any friends or family who need assistance with their cleaning needs, it is our pleasure to assist. We also provide $25 credit to you on your account for any referrals.
Once again, thank you for choosing Dust Queen , and we look forward to assisting you in the future for your cleaning requirements.
Dust Queen Maid Service

Private User
Private User
Private User reviews Edmonton, AB
2/10

cleaning services

House & Apartment Cleaning review in Edmonton

I used this company 2 times. The first time the staff who came and cleaned were great. The second time they were very late, I had ordered carpet cleaning and their machine did not work. After being late and having the office staff seemingly very confused I was frustrated as I wanted the carpets cleaned. They seem to have trouble scheduling things in an accurate time both times they were frustrating. I have gone with another company. Extremely frustrating to schedule and get what you want, when you want it.

Approximate cost of services:
$356.00
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Company Response

We at Dust Queen endeavor to provide superior quality service and cleans. We would like to correct this with you as a valued customer and look forward to discussing further with you. Unfortunately with scheduling, we are unable to always predict an exact time frame, therefore we base it on a window of time. We stand behind our 100% customer satisfaction guarantee and look forward to a resolution.

Linnea Baldwin
Director of Business Development
Dust Queen Maid Service

jenelle in Edmonton
jenelle in Edmonton
1 review Edmonton, AB
9/10

Dust Queen - Biweekly Clean

House & Apartment Cleaning review in Edmonton

I've had a few cleaning services before, but they haven't come close to the level of detail that Dust Queen cleans my house at. I also really appreciate how professional they are, responsive to requests and inquiries, and open to options for customizing your home clean. The customer service is excellent.

Approximate cost of services:
$245.00
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Company Response

Jenelle,

Thank you for your feedback. It is our mission at Dust Queen to provide superior customer service from our customer service , representatives to the technicians who clean the homes. We appreciate you as a valued customer, and look forward to ensuring we provide you peace of mind and a sparkling home, to enjoy other life priorities. If you have any concerns at any time, it is our pleasure to assist. As a token of appreciation, we will gift you $25 off your next clean, as our thanks from all of us at Dust Queen Maid Service

Dust Queen Maid Service

Carla in Edmonton
Carla in Edmonton
1 review Sturgeon County, AB
10/10

Finally a cleaning company that cares for your home!

House & Apartment Cleaning review in Sturgeon County

First thing that comes to my mind when I think of Dust Queen's staff: hard wrokers. My house is always left SPOTLESS! Every little corner! The crew is friendly and knowledgeable. After previous cleaning companies falling short on our expectations, we finally found a company that meet our standards. Rest assured that your home will be taken care of!

Approximate cost of services:
$450.00
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Company Response

Carla,
Thank you for choosing Dust Queen as your cleaning company of choice. We endeavor to provide superior customer service, each and every clean. It is a pleasure to clean your home and we really appreciate the feedback you have provided. As a token of appreciation and thanks from all of us at Dust Queen Maid Service, we will provide you $25 off your next clean. We look forward to continued service with you.

Dust Queen Maid Service

Kristy in Toronto
Kristy in Toronto
1 review Edmonton, AB
10/10

Apartment Move Out Cleaning

House & Apartment Cleaning review in Edmonton

Denise and Sharon did a fantastic job! They were very detail oriented and went the extra mile to ensure the place was left spotless. I highly recommend these ladies for future cleaning requirements. Great service from Dust Queen Maid Service! It is truly appreciated :)

Approximate cost of services:
$470.00
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Company Response

Thank you Kristy for choosing Dust Queen for your recent cleaning needs. As a valued customer, we endeavor to provide service excellence to all of our customers. We are happy to credit $25 off your clean as a token of appreciation and thanks from the team here. We look forward to being of service to you for your cleaning needs in the future. Also, referring friends and family, is a great way to allow them the gift of time, when they need extra help with cleans.

Thank you
Linnea Baldwin
Director of Business Development
Dust Queen Maid Service

Candace P in Edmonton
Candace P in Edmonton
1 review Edmonton, AB
10/10

house cleaning

House & Apartment Cleaning review in Edmonton

Fantastic cleaning service. Annie and Melissa are so quick and their attention to detail makes me recommend Dust Queen to everyone! They are so careful with personal items and leave the house spotless. I look forward to their visit every month!

Approximate cost of services:
$225.00
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Company Response

Thank you Candace for taking the time to post a review of your Dust Queen Experience. Dust Queen prides itself, in the attention to detail, to ensure 100% customer satisfaction and provide a WOW factor to our customers. As a token of appreciation we will provide you $25 off towards your next clean as a valued customer. We look forward to cleaning your home monthly!
Linnea Baldwin
Director of Business Development
Dust Queen Maid Service

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dust Queen Maid Service

Dust Queen Maid Service has been earning the trust of our clients since 1989. Dust Queen Maid Service is the Consumer's Choice Winner 2004 through 2014 and the Top Choice Winner 2007 through 2013 for Business Excellence.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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