Alpha Stone Co Ltd

Tile & Stone Contractors
11591 Bridgeport Road Richmond BC V6X 1T5
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58%

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Reviews by rating (past 12 months)

Reviews for Alpha Stone Co Ltd

Average customer rating:
7.8 10 (5 reviews)

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Jackson in Richmond
Jackson in Richmond
1 review Richmond, BC
2/10

Kitchen countertops

While I was satisfied with price and service at first, the issue is in product quality. Our 4' x 7' island piece had to be replaced within the first couple of months for a defective finish. I was happy that they supported their product. Unfortunately, the support stopped there.
The new island chips very easily at the edges (and we're careful) so now I have an number of chips that they want $150 to fix (each). I contacted them while it was under warranty, but because they did not get back to me until AFTER the warranty was over, they won't stick by their warranty.
Perhaps we should have paid more and gotten the work done by a supplier of higher quality stone who will stand behind their product.

1 of 2 people found this review helpful.
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Aksh from Delta
Aksh from Delta
3 reviews Surrey, BC

First Review

8/10

Kitchen counter tops

I ordered from Alpha Stone and I got a great quality Quartz countertop. Their prices are comparable with other suppliers. They completed the work before the date they said they would finish. Overall I am very happy with their service.

1 of 1 people found this review helpful.
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Ann Lo from Burnaby
Ann Lo from Burnaby
2 reviews Burnaby, BC
10/10

Kitchen Countertop Project

I renovate my bathrooms and powder room and change counter tops. Herman was so helpful and give me suggestions of colors. They came and measured and provide CAD drawing for my approval before fabrication. The installation is so great, and I really love my new counter tops. I will refer my friends to Alpha for sure in future.

1 of 1 people found this review helpful.
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Peter Wong from West Vancouver
Peter Wong from West Vancouver
5 reviews West Vancouver, BC
10/10

Bar Counter Top

I provided a template for custom made countertop with a cut out for a bar sink. It was made to perfection so it was very easy to install as I was concerned because the walls were not square. It nice to be able to get exactly what you ask for, well done Alpha Stone !

1 of 1 people found this review helpful.
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Tanya Weatherly in Delta
Tanya Weatherly in Delta
2 reviews Delta, BC

First Review

9/10

Counter top replacement

I recently replaced my old counter top with a new granite counter from Alpha Stone in Richmond, BC. The minute I entered the store they were very attentive and helpful. The appointment's at my house for measurements and install were on time and professional. In fact I needed a follow up visit to correct a defect on the counter and the servicemen exceeded my expectations for quality and service. Furthermore there prices were as good if not better than the competition around my area.

1 of 1 people found this review helpful.
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More about Alpha Stone Co Ltd

Located in Richmond, British Columbia (on Bridgeport Road near No. 5 Road), Alpha Stone is the leading name in stone fabrication operations including internal and external application such as counter tops, vanities, fireplaces and other custom stone fabrication. Since its incorporation in 1994, Alpha Stone has strived to excel in ...
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